Unified Communication And Collaboration Operations

5 days ago

Bangalore Karnataka, India NR Consulting Full time

Project Role Description Act as software detectives provide a dynamic service identifying and solving issues within multiple components of critical business systems Must have skills Unified Communication and Collaboration Operations Good to have skills Cloud Infrastructure Minimum 5 year s of experience is required Educational Qualification 15 years full time education Summary As an Application Support Engineer you will act as software detectives providing a dynamic service identifying and solving issues within multiple components of critical business systems Your day will involve troubleshooting and resolving technical issues to ensure seamless operations Roles Responsibilities - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Ensure effective communication within the team - Implement best practices for system stability - Conduct regular performance evaluations Professional Technical Skills - Must To Have Skills Proficiency in Unified Communication and Collaboration Operations - Good To Have Skills Experience with Cloud Infrastructure - Strong understanding of network protocols and configurations - Knowledge of ITIL framework for service management - Experience in troubleshooting and resolving technical issues - Ability to work under pressure and meet deadlines

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