Unify - E2e Software Business Process Referent

Digital supply chain mission is to ensure that SE Business Units are able to provide digitized software ordering and renewal process to countries in order to maximize our customer software journey satisfaction thru shortened delivery lead time reduced last mile costs and activities simplified process flows and user journeys UNIFY Software Business model transformation is to standardize our end-to-end process flows in handling software business types such as Licensing Subscriptions Professional Services and Software maintenance and also to expand our customer base thru enhanced self-service and automated ordering of Software offers The mission of the Unify - E2E Software Business Process Referent BPR is to Be the expert on the E2E software process defined by the Software Business Process Owner BPO for Schneider software offers One software offers ETAP RIB AVEVA Be the key interlocutor of Operations for any question support requirement related to Unify Software Business process capture issue and manage recovery action plan support for process local usage as referent As part of Unify transformation Understand the Software business models of Schneider software offers agnostic software offers EM Software including the order channel lifecycle management Participate to SIT UAT Solution Integration Testing User Acceptance Testing Build and perform local training for solution usage Ensure knowledge transfer to operations Participate animate to the Hypercare for the software domain Feed the process roadmap according to observed gaps or expected evolutions Analyze and recommend the suitable to-be-processes for agnostic One Software offers Main KPIs Backlog of the open points taken from Tests and hypercare phases tracked thru JIRA CALM training completion before Go live following defined roadmap The BPR will interact with DSC organisation o Software change management Leader o Software Business Process Owner BPO o country software deployment team DSC DnA country leader o Schneider Digital DSC product team With Schneider Country Operations Country Unify transformation leadersExperience and QualificationsThe E2E software business referent shall have Order process knowledge Software business model understanding Ability to understand ERP solution knowledge of Schneider ERPs Schneider software offering Listening negotiation decision making Focused on results achievements Capability to lead knowledge transfer thru trainings Issue resolutions trouble shooting Operational multi-skilled in their domain Open positive minded and open to change Required qualification Master s degree in Digital Management Engineering or Information Systems or relevant experience Experience in Country Operation methods software business operations or Supply Chain roles Experience in business process implementation Participation to digital transformation projects or order processing implementation English is mandatory Work LocationFrance Paris Grenoble or Spain Barcelona Some travels in Europe Across Regions is expectedLooking to make an IMPACT with your careerWhen you are thinking about joining a new team culture matters At Schneider Electric our values and behaviors are the foundation for creating a great culture to support business success We believe that our IMPACT values - Inclusion Mastery Purpose Action Curiosity Teamwork - starts with us IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions no matter what role you play It is a call to connect your career with the ambition of achieving a more resilient efficient and sustainable world We are looking for IMPACT Makers exceptional people who turn sustainability ambitions into actions at the intersection of automation electrification and digitization We celebrate IMPACT Makers and believe everyone has the potential to be one Become an IMPACT Maker with Schneider Electric - apply today xe2x82xac36 billion global revenue 13 organic growth 150 000 employees in 100 countries 1 on the Global 100 World s most sustainable corporationsYou must submit an online application to be considered for any position with us This position will be posted until filled Schneider Electric aspires to be the most inclusive and caring company in the world by providing equitable opportunities to everyone everywhere and ensuring all employees feel uniquely valued and safe to contribute their best We mirror the diversity of the communities in which we operate and inclusion is one of our core values We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do At Schneider Electric we uphold the highest standards of ethics and compliance and we believe that trust is a foundational value Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics safety sustainability quality and cybersecurity underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders You can find out more about our Trust Charter hereSchneider Electric is an Equal Opportunity Employer It is our policy to provide equal employment and advancement opportunities in the areas of recruiting hiring training transferring and promoting all qualified individuals regardless of race religion color gender disability national origin ancestry age military status sexual orientation marital status or any other legally protected characteristic or conduct