Inside Sales Specialist
15 hours ago
Job Description Business Overview: NIIT Limited's Career Education Business is a pioneer in delivering a wide range of learning and talent development programs. We cater to millions of individual and corporate learners across domains such as Banking & Finance, Information Technology, and Digital Marketing. With a strong focus on enhancing employability skills, our mission is to empower learners and enable career advancement through high-impact education. Roles & Responsibilities: As an Inside Sales Executive, you will be at the forefront of NIIT's mission, directly engaging with potential learners and driving enrolments into our career advancement programs. - Lead Engagement: Proactively reach out to potential learners via phone, email, chat, and social media to generate interest in NIIT's programs. - Sales Ownership: Manage the entire sales lifecycle including lead nurturing, product demonstrations, closing sales, and post-sales follow-up. - Consultative Selling: Understand learners career aspirations and recommend suitable NIIT programs that match their goals. - Relationship Management: Build and maintain strong, trust-based relationships with learners throughout the sales journey. - CRM Management: Accurately log and maintain a detailed record of all customer interactions in the CRM system. - Collaboration: Coordinate with internal teams (marketing, academics, operations) to ensure a seamless learner experience. Mandatory Skills & Competencies: - Sales Acumen Proven ability to understand customer needs and close deals effectively. - Goal Orientation Strong drive to meet and exceed sales targets. - Customer Focus Ability to genuinely engage with learners and provide solutions aligned with their career goals. - Communication & Influencing Skills Confident speaker who can build rapport and influence decision-making. - Self-Motivation & Energy High energy levels and a proactive approach to sales and problem-solving. - Integrity Strong ethical standards and honesty in all interactions and commitments. Preferred Qualifications: - Graduate in any discipline - 1-4 years of experience in inside sales, telesales, or education sales is an added advantage - Familiarity with CRM tools is desirable What We Offer: - Competitive salary and incentives - Performance-driven growth opportunities - Dynamic and collaborative work culture - Opportunity to be part of a globally recognized brand making a real difference in people's careers
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