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Sales Manger

3 months ago

Bengaluru Karnataka, India Baba Punjabi Full time

Job Title: Sales and Service Manager (Outdoor Catering)

**Location**: Bangalore

**Reports To**: Owner

Job Summary:
The Sales and Service Manager for outdoor catering is responsible for driving sales, managing client relationships, and overseeing the successful execution of catering events. This role involves developing and implementing sales strategies, coordinating event logistics, and ensuring exceptional service delivery to clients. The Sales and Service Manager will lead a team of catering coordinators, event staff, and service personnel to achieve revenue targets and exceed customer expectations.

**Responsibilities:Sales and Business Development**:

- Identify and pursue new business opportunities for outdoor catering services, including corporate events, weddings, parties, and special occasions.
- Develop and execute strategic sales plans to achieve revenue targets and expand the client base.
- Build and maintain relationships with clients, understand their needs, and propose customized catering solutions.
- Negotiate contracts, pricing, and terms with clients to secure bookings and maximize profitability.

**Event Coordination and Service Management**:

- Consult with clients to understand event requirements, preferences, and dietary restrictions for catering services.
- Collaborate with culinary / kitchen team to create customised menus, tastings, and food presentations.
- Coordinate logistics for outdoor events, including setup, staffing, equipment rental, and food delivery.
- Supervise on-site operations during events, ensuring seamless execution and exceptional service delivery.

**Team Leadership and Management**:

- Recruit, train, and mentor catering coordinators, event staff, and service personnel.
- Set performance goals and expectations for team members, conduct regular performance reviews, and provide feedback.
- Foster a collaborative and customer-focused team culture, promoting excellence in service delivery and client satisfaction.

**Marketing and Promotion**:

- Collaborate with marketing team to develop marketing collateral and promotional campaigns to promote outdoor catering services.
- Maintain online presence on company website, social media platforms, and third-party directories.
- Participate in industry events, trade shows, and networking opportunities to generate leads and build brand awareness.

**Financial Management**:

- Forecast sales revenue, track performance against targets, and analyze sales trends.
- Develop and manage budgets for outdoor catering operations, including sales and marketing expenses, labor costs, and overhead.
- Prepare accurate billing invoices, contracts, and payment schedules for clients, ensuring timely payment and account reconciliation.

**Compliance and Quality Assurance**:

- Ensure compliance with food safety regulations, health codes, and licensing requirements governing outdoor catering operations.
- Maintain high standards of quality and consistency in catering services, including food presentation, taste, freshness, and customer service.
- Conduct regular inspections and audits to uphold food safety standards and ensure operational excellence.

**Qualifications**:

- Bachelor's degree in Hospitality Management, Business Administration, or related field.
- Proven experience in sales, business development, and event management, preferably in the catering or hospitality industry.
- Strong interpersonal, communication, and negotiation skills.
- Excellent organizational and time management abilities.
- Leadership experience, with a track record of building and managing high-performing teams.
- Knowledge of food safety regulations, health codes, and licensing requirements.
- Proficiency in Microsoft Office Suite and CRM software.
- Availability to work evenings, weekends, and holidays as required.

**Benefits**:

- Competitive salary and performance-based incentives.
- Life insurance, personal accident insurance and other benefits.
- Opportunities for career growth and advancement within the company.
- Employee discounts on catering services and company products.
- Training and development programs to enhance skills and knowledge.

How to Apply:
**Job Types**: Full-time, Permanent

**Salary**: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Life insurance

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (required)

**Experience**:

- Business development: 3 years (preferred)
- total work: 3 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

Expected Start Date: 01/04/2024