Receptionist Telecaller
2 months ago
**Responsibilities**:
- Answer all incoming calls and direct them to the appropriate department or person.
- Provide excellent customer service by addressing customer inquiries and resolving issues in a timely and professional manner.
- Schedule appointments and coordinate with clients, vendors, and other internal departments.
- Manage the reception area, including greeting visitors, signing them in, and directing them to the appropriate person or department.
- Handle administrative tasks such as filing, and maintaining office supplies.
- Handle outgoing calls to potential clients and provide information about our services and products.
- Record and maintain accurate customer information and other data in the company’s database.
- Handle customer complaints and ensure customer satisfaction
**Requirements**:
- Minimum graduate
- At least 6 months experience in a similar role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking skills.
- Ability to work independently and as part of a team.
- Customer-oriented mindset and problem-solving skills.
- Fluency in English and local language(s).
Pay: ₹18,000.00 - ₹23,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Paid time off
Schedule:
- Day shift
Work Location: In person
Expected Start Date: 01/11/2024
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