Call Handler

Call Handler opportunities with BT are varied with roles available in various business areas, so differing levels of customer service may be required depending on individual roles. Some are inbound services such as Relay UK or 999 contact centres, and others are internal support desks. Key Responsibilities - Manage and respond to a high volume of inbound...

Key to the Call Handler position is the ability to listen carefully to the details of every call. There will often also be standard and mandatory responses to be relayed to specific situations, which you will be expected to deliver consistently. The ability to speak clearly and calmly will also be important. Empathy and excellent customer service skills are...

If you are looking for office work, are cool-headed under pressure and enjoy providing excellent customer care over the phone, then working as a Call Handler with BT could be for you. Key to the Call Handler position is the ability to listen carefully to the details of every call. There will often also be standard and mandatory responses to be relayed to...

you are looking for office work, are cool-headed under pressure and enjoy providing excellent customer care over the phone, then working as a Call Handler with BT could be for you. Key to the Call Handler position is the ability to listen carefully to the details of every call. There will often also be standard and mandatory responses to be relayed to...

Simman Solicitors, a reputed law firm based in the UK are currently seeking a Call Handler / Legal Assistant to assist with the running of their back office in New Delhi, India. Duties and responsibilities: - Attending to incoming and outgoing calls - Attention to detail when taking taking instructions / messages - Responsible for managing day-to-day...

Manage team of executives handling policy servicing related requests - Interdepartmental follow up and coordination for Customer Request handling - Meet the targets laid down by the reporting supervisor - Follow the laid down quality/ accuracy benchmarks - Adhere TATs to resolve requests - Vendor Management/ Billing and Recon - PS related communications...

**Responsibilities**: - Provide troubleshooting support and product/service information. - Record and update customer interactions in the system. - Escalate unresolved issues to senior support teams. - Ensure a high level of customer satisfaction **Job Types**: Full-time, Fresher Pay: ₹9,606.57 - ₹17,340.13 per month **Benefits**: - Provident...

We are looking for Caller for Call Hendler who have good communication skills easy to talk customer no hesitation during calls Manage large amount of customer calls and solve their queries over the phone and give details to customer our product and services regarding update to customer to take full benefits and keep using our service **Job Types**:...

**Answering incoming calls**: They are responsible for answering incoming calls promptly and professionally, ensuring that customers receive the highest level of service. - **Resolving customer issues**: They also focus on identifying and resolving customer issues, using their knowledge and training to provide timely and effective solutions. - **Providing...

A Call Center Representative takes inbound and makes outbound calls with customers. Their duties include responding to questions and concerns about products or services their company offers Age limit 18 to 28 **Job Types**: Full-time, Permanent, Fresher Pay: ₹9,619.58 - ₹16,518.58 per month **Benefits**: - Provident Fund Schedule: - Day...

Responsibilities: **Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and...

1.Answer incoming customer phone calls and take appropriate action for each call 2.Maintain customer satisfaction ratings based on explicit criteria set forth by the company 3.Attend mandatory training sessions to stay updated on product or company policy changes 4.Use company policies to determine if there can be an immediate resolution to a customer issue...

We are looking for a dynamic and customer-centric individual to join our team as a Customer care Executive. **Responsibilities**: - Have to handle customer queries over the call. - Handling inbound calls & outbound calls - Understand customer need - Have to provide best resolutions to the customer. **Requirements**: - Good Communication skills...

We have an opportunity for Voice or non voice process. **Job Responsibility**: - Resolving customer complaints & queries brought to your attention under a specific timeline through calls. - Handling inbound calls - Understand customer need - Have to provide best resolutions to the customer. **Requirements and skills** - Good Communication skills...

Call Center Agent Job Responsibilities**:Informs clients by explaining procedures; answering questions; providing information**. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. **Job Types**: Full-time, Permanent, Fresher Pay:...

Respond to incoming calls/mails promptly and professionally addressing customer inquiries, providing information, resolving issues efficiently and receiving bookings accurately. - Record all duties, enquiries, complaints as per the company MIS - Make outbound calls/mails/whatsapp texts to follow up on business development from retail customers, addressing...

Answering to all the pre-purchase and post-purchase queries from the customer. - Answering to all the service calls. - Registering the customer’s calls in the Service Partner CRM. - Doing Review and Feedback Calls With the Customers. **Key Skills** - Excellent communication skills with a strong command of the English Language and accent is a must. -...

We are Looking for Call Centre Executive Who Has Experience in Bpo of Ayurveda Industry for Order Booking, Outbound Calls Handling, Providing Complete Information of Medicine to the Customer and Book the Order After Taking Confirmation from the Customer. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,980.00 - ₹17,990.00 per...

We are Looking for Call Centre Executive Who Has Experience in Bpo of Ayurveda Industry for Order Booking, Outbound Calls Handling, Providing Complete Information of Medicine to the Customer and Book the Order After Taking Confirmation from the Customer. Age Limit 18 to 28 **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,980.00 -...

Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...