Helpdesk Associate

**About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

Job Summary: Due to our continued growth, we are seeking a qualified Helpdesk Supervisor to fill a vital role in our IT Support Team. Responsibilities: - Responsible for day-to-day operations including end user technical support; - Acts as a point of escalation for helpdesk associates regarding policy, procedures, and customer service interactions...

Must have - Ability to diagnose and resolve basic technical issues to help the associates. - Forecast, rostering, monitoring of queue, planned and unplanned leaves. - Customer-oriented and cool-tempered. - Experience in the Helpdesk/Desktop support. - Good Communication Skills - Basic technical Knowledge. Qualifications :BACHELOR OF ENGINEERING

Roles & Responsibilities - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA - Experience in assemble and de-assemble Desktop and Laptop computer hardware. - Printer troubleshooting, toner replacement. - Incident and Change Request support to users. - Experienced to communicate and manage vendor support. - Willing to extend...

Roles & Responsibilities - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA - Experience in assemble and de-assemble Desktop and Laptop computer hardware. - Printer troubleshooting, toner replacement. - Incident and Change Request support to users. - Experienced to communicate and manage vendor support. - Willing to extend...

**Roles & Responsibilities** - Resolve customer service issues and skillfully manage complex customer service problems. - Manage customers' expectations and experience in a way that results in high customer satisfaction. - Research, document, and escalate cases according to procedure. - Actively participate in job-related training. - Review support cases for...

Job Description ETI Helpdesk Technician At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you’re starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you’ll love from top to bottom...

Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension & writing skills Must possess...

Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension & writing skills Must possess...

Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension & writing skills Must possess...

Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension & writing skills Must possess...

Job Profile: - Data processing and upload - Manual working In Excel - Data reconciliation - Answering helpdesk mails and Client queries - Client interactions - written and verbal. - Manage the daily Operations/ Transition work for the clients assigned - Will be the direct point of contact for the client - Preparing Weekly & Monthly MIS Reports - Preparing...

: **ZS** is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive...

_Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

A Help Desk Consultant is responsible for handling calls, emails and chats from potential and current customers regarding technical issues. The position requires someone who can combine excellent customer service skills and exceptional technical ability.Provide quality technical support services and customer service on a consistent basis.Troubleshoot a...

A Help Desk Consultant is responsible for handling calls, emails and chats from potential and current customers regarding technical issues. The position requires someone who can combine excellent customer service skills and exceptional technical ability.Provide quality technical support services and customer service on a consistent basis.Troubleshoot a...

A Help Desk Consultant is responsible for handling calls, emails and chats from potential and current customers regarding technical issues. The position requires someone who can combine excellent customer service skills and exceptional technical ability. Provide quality technical support services and customer service on a consistent basis. Troubleshoot a...

A Help Desk Consultant is responsible for handling calls, emails and chats from potential and current customers regarding technical issues. The position requires someone who can combine excellent customer service skills and exceptional technical ability.- Provide quality technical support services and customer service on a consistent basis.- Troubleshoot a...

A Help Desk Consultant is responsible for handling calls, emails and chats from potential and current customers regarding technical issues. The position requires someone who can combine excellent customer service skills and exceptional technical ability.Provide quality technical support services and customer service on a consistent basis.Troubleshoot a...

**Industry**: Accounting and finance **CTC** : Upto 3.5 LPA depending upon experience **Previous Work Experience**: 1 - 2 Years **Job Role & Responsibility** Data processing and upload Manual working In Excel Data reconciliation Answering helpdesk mails and Client queries Client interactions - written and verbal. Manage the daily Operations/ Transition...