Visa Assistant

4 weeks ago

Mumbai Maharashtra, India U.S. Embassy & Consulates in India Full time

**Hiring Path**:

- Open to the public

**Who May Apply/Clarification From the Agency**:
For USEFM - FP is 07. Actual FP salary determined by Washington D.C.

Current Employees of the Mission - This includes U.S. Citizen Eligible Family Members (USEFMs); Eligible Family Members (EFMs); Declared Members of Household (MOHs), dependents of U.S. Personal Services Contract (USPSC) who are assigned under COM - All Agencies

For local/host country nationals, starting salary will be determined based on qualification and experience, and/or salary history.

**Security Clearance Required**:
Public Trust - Background Investigation

**Appointment Type**

Permanent

**Appointment Type Details**:
**Marketing Statement**:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

**Summary**:
The work schedule for this position is:

- Full Time (40 hours per week)

**Supervisory Position**:
No

**Relocation Expenses Reimbursed**:
No

Duties

Qualifications and Evaluations

**Requirements**:
**EXPERIENCE**: Minimum three years’ experience working with regulatory information and customer service is required. **(Please describe your previous and current job responsibilities in detail.)**

**Key Requirements**:

- Completion of two years of college studies is required.
- Minimum three (3) years related work experience (See Experience section)
- English and Hindi plus Marathi or Gujarati required (See Language section)
- Please attach all required documents to avoid automatic disqualification.

**Education Requirements**:
**Evaluations**:
**Level 1 (Basic)**:Examples: Basic greetings, phrases, numbers and signs.

**Level 2 (Limited)**: Examples: Directions, simple questions.

**Level 3 (Good Working Knowledge)**:Examples: Conversations about familiar topics, complex documents.

**Level 4 (Fluent)**:Examples: Infer nuanced meaning from complex documents.

**Level 5 (Translator)**: Examples: Certified professional translator in this language.

**EQUAL EMPLOYMENT OPPORTUNITY (EEO)**: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

**Qualifications**:
All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

**Benefits**:
**Agency Benefits**:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Consulate General in Mumbai may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

**Other Information**:
HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights**
- IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

**This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

The U.S. Consulate General, Mumbai values a workforce of different backgrounds, cultures, and viewpoints. We strive to create a welcoming environment for all, and we invite applicants from diverse backgrounds to apply.

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