Email Chat Associate
2 months ago
**We Are Hiring **
**Location - Ambattur, Chennai**
**Qualification - Graduation is mandatory**
**Experience - Min 1 year of experience in any customer related services ( Proper relieving documents mandatory )**
**Shift - Day Rotational shift**
**Rotational week off**
**Skills : Excellent communication is mandatory**
**Key Responsibilities**:
- Prolific written communication skills to support customers with ease.
- Efficiency to offer relevant and satisfactory solutions to the customers.
- Efficiently taking note of queries and requests.
- Maintenance of log for customer interactions, transactions, and comments.
- Suggest effective and prompt solutions.
- Protecting brand image and reputation in the market.
- Effective communication via mail.
- Assist digital team with online campaigns.
- Maintaining positive repo with the customers throughout the conversation.
- Ability to work on CRM systems and practices.
- **Rounds Of Interview**:
- HR Round.
- Ops Round.
- Pmaps Assessment.
**FOR MORE DETAILS CONTACT: HR - 6380723976 (Mathumitha)**
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹19,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
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