Email Chat Associate

2 months ago


Chennai District Tamil Nadu, India Snow Planners And Builders Full time

**We Are Hiring **

**Location - Ambattur, Chennai**

**Qualification - Graduation is mandatory**

**Experience - Min 1 year of experience in any customer related services ( Proper relieving documents mandatory )**

**Shift - Day Rotational shift**

**Rotational week off**

**Skills : Excellent communication is mandatory**

**Key Responsibilities**:

- Prolific written communication skills to support customers with ease.
- Efficiency to offer relevant and satisfactory solutions to the customers.
- Efficiently taking note of queries and requests.
- Maintenance of log for customer interactions, transactions, and comments.
- Suggest effective and prompt solutions.
- Protecting brand image and reputation in the market.
- Effective communication via mail.
- Assist digital team with online campaigns.
- Maintaining positive repo with the customers throughout the conversation.
- Ability to work on CRM systems and practices.
- **Rounds Of Interview**:

- HR Round.
- Ops Round.
- Pmaps Assessment.

**FOR MORE DETAILS CONTACT: HR - 6380723976 (Mathumitha)**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹19,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Customer service: 1 year (required)

Work Location: In person


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