Customer Support Intern

6 months ago

Bengaluru Karnataka, India Bookee Full time

**Our mission**

Fitness and wellness businesses make this world a healthier and happier place. Between yoga studios, gyms, boot camps, and boutique studios, there is something for everyone. But today, the technology which powers them — is broken. The existing suite of software is clunky, difficult to use, faces regular outages, and offers poor support.

**We’re changing that.**

Bookee is the most complete software for fitness & wellness businesses. We bring together scheduling, memberships, payments, marketing, payroll — everything on one platform and automate it. Our goal is to replace ten different tools they use today with one almighty.

So that they can focus on what they love — **making people healthy and happy**.

**About The Role**:
The Customer Support intern will be responsible for resolving client queries through various channels of communication. The role requires a high level of problem-solving skills and excellent communication skills to ensure customer satisfaction.

**Responsibilities**:

- Document and track all customer interactions and resolutions in a customer relationship management system
- Collaborate with other departments to resolve complex issues that require cross-functional expertise
- Continuously learn and stay up-to-date on product knowledge and industry trends to provide the best customer service possible
- Provide training and support to clients on product features and functionalities as needed
- Examine support tickets and look for common questions that documentation could help answer, and then develop that documentation
- Identify bugs and feature requests, and escalate them to our product and development teams

**Requirements**:

- 0-6 months of internship experience in a customer support role, preferably in the SaaS industry
- Excellent communication and interpersonal skills
- Strong problem-solving skills with the ability to think critically and creatively to find solutions
- Knowledge of customer relationship management software and basic technical troubleshooting skills
- Ability to multitask and prioritise tasks effectively
- Positive attitude and willingness to work in a team environment
- Availability to work flexible hours, including weekends and holidays if required

**Our history and background**

Our leadership team has worked at elite organizations and startups like JP Morgan, Shiprocket, and MagicPin; and is passionate about making physical and mental health more accessible.

We have raised over $3.2 million in venture capital from Antler; founder of FusionCharts (Pallav Nadhani); and leaders from companies like Meta, Gitlab, Freshworks & CleverTap.

  • Customer Support Executive

    8 months ago

    Bengaluru, India Aegis Customer Support Services Pvt Ltd Full time

    Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...

  • Customer Support Associate

    6 months ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    1. **Job Title: International Customer support** 2. Quantification - PUC and Graduate (Bangalore University) 3. Pay Grade: 18K -32K take home 4. Shift Timing: Rotation shift 5. Free Transportation within 20Km 6. Language: Excellent English + Any Regional languages 7. Working days: 5 Days working 2 rotational week off. 8. Benefits: Cab for within 20 Km 9. 3...

  • Customer Support

    6 months ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - Altruist Technology Private Limited Process: - Ezeetap HQ Role: - Customer Support Qualification: - Degree Mandatory Language: - English and Hindi Experience: - 1 Years of Experience in Customer Support Salary: - 23KCTC Location: - Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...

  • Marketing and Sales Intern

    6 months ago

    Bengaluru, India Intern-Box Full time

    **Job Title: Marketing and Sales Intern (PPO)** **Company**: Intern-Box (An EdTech Company) **Location**: Bengaluru, Karnataka **Duration**: 3 Months **About Intern-Box**:Intern-Box is an Indian EdTech company committed to revolutionize education. We're seeking an Intern with a passion for communication and sales to help us grow our presence in the...

  • Customer Support

    6 months ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name : Altruist Technology Designation: - Customer Support (Semi Voice Process) Languages: English + Hindi or Tamil or Telugu Experienced should be in BPO Company Salary: - 25K CTC Location: - Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,Bengaluru -560068 **Salary**: ₹25,000.00 per month Schedule: - Day...

  • Customer Support

    3 months ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - Startek Ageis Process: - Customer Support Voice Process Qualification: - Graduates Languages: - English + Hindi Experience: - Freshers or 6 Months of Exp in CSE Salary: - 20500CTC TH 15700 Fresher 24500CTC TH 19800 Experinece Quarterly Bonus: - 4065 Location: - Kudlu gate Pay: ₹22,000.00 per month Schedule: - Day shift -...

  • Customer Service Representative Itpl Bangalore

    6 months ago

    Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full time

    Looking for Excellent communication. International Voice process. Background verification. Customer support. Benefits - Two way cab facility within the hiring boundary. Quarterly Bonus & Performance based incentives are available. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹250,000.00 - ₹320,000.00 per year **Benefits**: -...

  • International Customer Support

    4 months ago

    Bengaluru, Karnataka, India Genesis HR Services Full time

    **Job Title**: Customer Support Representative - International Voice Process **Location**: Varthur, Bangalore, Karnataka **Experience Required**: 6 months to 3 years in Customer Support (Voice Process) **Domain**: International Customer Support **Process**: Voice Support **Notice Period**: Immediate **CTC**: Up to ₹5.30 LPA (including variables) with...

  • International Customer Support

    3 months ago

    Bengaluru, Karnataka, India Genesis HR Services Full time

    **job description**: **### **Job Title**: Process Specialist - International Customer Support (Voice) **Location**: Bangalore (Electronic City) | Work From Office **Shifts**: 24/7 Rotational Shifts (US Shifts) | Night Shift Allowance Up to ₹2,000 | Two-Way Cab Facility **Experience**: Minimum 2 Years in International Voice Support **CTC**: Up to...

  • Customer Support

    6 months ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Identify and assess customers’ needs to achieve satisfaction Pay: ₹12,000.00 -...

  • Customer Support International

    1 month ago

    Bengaluru, Karnataka, India Genesis HR Services Full time

    **Job description** **Customer Support - International Voice Process** **Location**: Bangalore **Working Days**: 5 Days a Week, 2 Days Off **Shift**: 24/7 Rotational Shifts **Salary**: ₹4 LPA + Additional Allowances & Incentives **Key Requirements**: - Minimum 1 year of experience in Customer Support (International Voice Process preferred) - Education:...

  • Customer Support Intern

    4 months ago

    Bengaluru, Karnataka, India Iron Asylum Full time

    **Overview**: We are seeking a motivated and enthusiastic Customer Support Intern to join our dynamic team. This role is ideal for someone who is looking to gain hands-on experience in customer support, sales, and lead generation. The intern will be responsible for making outbound and inbound calls, generating and converting leads into sales, and...

  • Customer Support Intern

    6 months ago

    Bengaluru, Karnataka, India Triedge Solution Full time

    **Position: - **Customer Support Intern drafting or revising marketing communications, answering inbound phone calls from customers, helping customers to resolve issues with products or services, providing them with additional information about their products, and directing them to useful resources about the brand. **Job Types**: Full-time, Fresher Pay:...

  • Customer Support

    6 months ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - Startek Ageis BPO Process: - Phone Pe(Voice ) Qualification: - Graduates Languages: - English and Hindi Experinece: - 0-1 Years of Exerinece in BPO Shifts: - Rotational Shift Female: - 7AM - 8PM Male: - 7AM - 12AM Salary: - 23,000/- CTC + Quarterly Bonus 3,894 Location: - Shivaji Nagar Pay: ₹23,000.00 per...

  • Customer Support

    6 months ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - ONE POINT ONE SOLUTIONS Languages: - English + Hindi Qualification: - Graduation manadatory Salary: - 35K + Incentives Experience: - only in B2B Sales Working Days: - 6 Days of Working (Sunday fixed holiday) Timings: - 9:00 Am - 6:00 PM Location: - Near Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...

  • International Customer Support

    3 weeks ago

    Bengaluru, Karnataka, India Glory Power Solutions Pvt Ltd Full time

    We are Hiring for International Customer Support (International voice process) Need Excellent communication in English Experience - Fresher to 1 year into International Voice Qualification - Graduate Language only - English Shift - night shift Cab facility - 2 way Salary - 18K - 29K CTC Working days - 5 Work Location - Marathahalli,...

  • International Customer Support

    6 months ago

    Bengaluru, Karnataka, India eTeam InfoServices Pvt. Ltd Full time

    Hi, Hiring for : International Customer Support Location: Marathahalli Process: international voice **Salary**: 19k-28k(take home) - provided with free Two way cabs - 5 working days - Shift: Night Shift - 2 days week off (rotational ) - Rotational shifts - unlimited incentives - work from office **Requirements**: - Good communication skills -...

  • International Customer Support

    6 months ago

    Bengaluru, Karnataka, India Jobsin360 Pvt Ltd Full time

    **Job Role: International Customer Support** **Required Skills**: **Qualification: 10th / PUC / Degree** **Experience: 0 - 3 Years’** **Salary: 20k to 27k** **Shift: US Shift ( 5 days Working ) ( Sat & Sun Fixed Off )** **Shifts Timings: Login 6.30pm to 3.30am** **Location: HSR Layout (Bangalore)** **Immediate Joining** **No Cab...

  • International Customer Support

    3 months ago

    Bengaluru, Karnataka, India Jobs-In360 Pvt Ltd Full time

    Role - International Customer Support Qualification - Graduate Language - English+ Kannada Salary-30,000 CTC Experience - 6 Months in any BPO Sector Working Days - Monday - Saturday Working Hour -UK & USA Shift **Job Types**: Full-time, Permanent Schedule: - Day shift - UK shift - US shift **Education**: - Bachelor's (required) **Language**: -...

  • International Customer Support

    6 months ago

    Bengaluru, Karnataka, India Jobsin360 Pvt Ltd Full time

    Job Role: International Customer Support **Required Skills**: Qualification: 10th / PUC / Degree Experience: 0 - 3 Years’ **Salary**: 20k to 27k Shift: US Shift ( 5 days Working ) ( Sat & Sun Fixed Off ) Shifts Timings: Login 6.30pm to 3.30am Location: HSR Layout (Bangalore) Immediate Joining No Cab Facilities call me 8095638181 **Job Types**:...