Telecaller
3 weeks ago
**ABOUT THE COMPANY**
Om Parkash Bansal & Sons was established in 1980 and is a renowned provider of high-quality wood and affiliated products, serving clients with excellence for over four decades. At Om Parkash Bansal & Sons, we take pride in our extensive product portfolio, which encompasses a wide range of wood-based solutions tailored to meet the diverse needs of our customers. Our offerings include premium veneers, laminates, ply boards, MDF boards, and flush doors. With a steadfast commitment to quality, innovation, and customer satisfaction, we have established ourselves as a trusted leader in the industry.
**PROFILE SUMMARY**
**JOB RESPONSIBILITY AND ACCOUNTABILITY**
- Make outbound calls and attend to inbound calls from potential clients to generate leads
- Identify various sales opportunities to gather customer information and understand their needs
- Provide detailed information about the wood products, types, grades, and prices to the client
- Address customer queries, concerns, and complaints and provide robust solutions to the raised queries
- Assist customers with placing orders and coordinating with the sales team to ensure delivery
- Follow-up with potential and new clients to generate sales and enhance revenue
- Maintain and update the customer database with accurate records of inquiries and feedback
- Gather feedback from customers to help improve product services and marketing strategies
- Adhere to company policies and procedures and maintain a high level of professionalism at all times
**SKILLS REQUIRED**
- Excellent communication and interpersonal skills in English & Hindi
- Strong persuasive and negotiation ability
- Ability to work well under pressure and meet sales targets
- Good organizational and time management skills
- Ability to work independently and as part of a team
- Proficient in using computer software and database management tools
**ELIGIBILITY**
- Any Graduate with 6-12 months of relevant experience
- Excellent communication skills (Hindi and English)
**WORKING DAYS & TIME**
- Monday to Saturday (10:00 AM - 7:00 PM)
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Work Location: In person
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