Customer Experience Associate

6 months ago


Noida Uttar Pradesh, India VictaMan Services Private Limited Full time

**Job Title: Full-Time Customer Support**
- Experience Level: 0-2 years
- Location: Noida, Uttar Pradesh

**Responsibilities**:

- Handle inbound and outbound calls effectively.
- Provide information about products, services, and offers to customers.
- Understand customer needs and preferences.
- Solve customer queries and concerns over the phone.
- Maintain a professional and courteous demeanor during interactions.

**Requirements**:

- Education: Higher Secondary (12th Pass) required.
- Language Skills: Proficiency in English and Hindi required.
- Ability to commute or relocate to Noida, Uttar Pradesh.
- Available for day shift schedule: Monday to Saturday, 9 am to 6 pm.
- Strong communication and interpersonal skills.
- Prior experience in customer support or telemarketing is a plus.

Pay and Benefits:

- Monthly pay range: ₹16,500.00 - ₹17,500.00.
- Provident Fund benefits.
- Performance bonus opportunities.

Pay: ₹16,500.00 - ₹17,500.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person



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