Customer Experience Associate
6 months ago
**Job Title: Full-Time Customer Support**
- Experience Level: 0-2 years
- Location: Noida, Uttar Pradesh
**Responsibilities**:
- Handle inbound and outbound calls effectively.
- Provide information about products, services, and offers to customers.
- Understand customer needs and preferences.
- Solve customer queries and concerns over the phone.
- Maintain a professional and courteous demeanor during interactions.
**Requirements**:
- Education: Higher Secondary (12th Pass) required.
- Language Skills: Proficiency in English and Hindi required.
- Ability to commute or relocate to Noida, Uttar Pradesh.
- Available for day shift schedule: Monday to Saturday, 9 am to 6 pm.
- Strong communication and interpersonal skills.
- Prior experience in customer support or telemarketing is a plus.
Pay and Benefits:
- Monthly pay range: ₹16,500.00 - ₹17,500.00.
- Provident Fund benefits.
- Performance bonus opportunities.
Pay: ₹16,500.00 - ₹17,500.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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