Telecalling Executive

1 week ago


Wazirabad Gurugram Haryana, India eKomn India Private Limited Full time

**About eKomn**

eKomn is India’s leading B2B online platform for product sourcing and ecommerce services. Catering to thousands of online sellers, we specialize in connecting product suppliers, wholesalers, and manufacturers with online sellers through programs like Dropship, Bulk Orders, and Resell. With no platform fees and the shortest payment cycle in the industry, eKomn empowers sellers to profitably grow their ecommerce business with technology-driven solutions.

**Key Responsibilities**
- **Outbound Calls**: Engage with online sellers, product suppliers, and manufacturers to promote eKomn’s services and offerings.
- **Onboarding Coordination**: Coordinate the onboarding process between users and internal teams to ensure a seamless experience for new users.
- **Lead Generation**: Identify potential sellers or suppliers and convert leads into registrations on the platform.
- **Data Management**: Maintain accurate records of calls, leads, and customer feedback in the CRM system.
- **Relationship Building**: Develop and maintain positive relationships with customers to encourage long-term partnerships.
- **Target Achievement**: Meet daily, weekly, and monthly call and conversion targets.

**Requirements**:

- **Education**: Minimum High School Diploma or equivalent. Bachelor’s degree preferred.
- **Communication Skills**: Excellent verbal and written communication in English and Hindi (additional regional languages are a plus).
- **Experience**: 0-2 years in telecalling, telesales, or customer service roles. Freshers with a passion for customer engagement are welcome.
- **Interpersonal Skills**: Strong problem-solving abilities, patience, and a customer-focused attitude.

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Wazirabad, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- You must carry your own laptop to access systems for daily job

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 2 years (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Location**:

- Wazirabad, Gurugram, Haryana (preferred)

Work Location: In person

Expected Start Date: 02/12/2024


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