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Guest Relation Executive

4 months ago

Kondapur Hyderabad Telangana, India SAS Infra Pvt. Ltd Full time

**Guest Relation Executive Roles & Responsibilities**

1. Welcoming the Guests friendly & professional way

2. Maintain basic hygiene system at site and responsible to upkeep of the office for better customer experience and to ensure that the sitting arrangement in overall office premises i.e meeting room, Conference room etc are maintained in proper order.

3. Handling the couriers i.e receiving & making the courier entries & delivering them to the right person

4. Addressing and escalating customer complaints

5. Providing information about facilities, programs and other services

6. Filling in the walk-ins form of clients and ensuring all details of guests are taken on the guest information form

7. Assigning a sales manager as approved by the site head

8. Handling booked clients and concerns in a efficient and timely manner

9. Ensure that clients are attended on time

10. Monitoring and sanitation of assigned work areas and providing information of property’s amenities and services

11. Coordination with housekeeping and pantry and to ensure that proper hospitality services are given to the clients/visitors

12. Should work closely with the sales

13. Maintain database and MIS

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Kondapur, Hyderabad, Telangana (required)

Ability to Relocate:

- Kondapur, Hyderabad, Telangana: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9154349716

Expected Start Date: 22/02/2024