Health Coach
4 months ago
Should understand the medical diseases and finer details of their management protocol along with the finer details of the program construct
- Follow/Develop a detailed plan of tracking as per the protocol keeping in mind the complications that could arise
- Coordinate with external customer’s/patients basis the risk trigger ensuring maximum level of sensitivity and confidentiality while managing cases
- Managing all cases on a case to case basis ensuring that majority customers/patients are adhering to the program construct
- Manage changes and escalations effectively on a case to case basis
- Measure program performance with relevant reports and at define frequency
- Report and escalate to management as and when needed
- Successfully manage the relationship with all stakeholders, internal as well as external
- Perform risk management to minimize risks at a customer level as well as at a portfolio level
- Establish and maintain relationships with third parties/vendors
1. Review the processes on a timely basis
2. Work towards digitization at each stage
3. Identify opportunity for improvement basis partner’s feedback
4. Conceptualization of new MIS design and delivery
5. Publish Dashboards with analysis and insights
6.Leakage management and Governance around payment, customer benefit
utilization
7. Manage Internal & external process Audits
8. Adherence to all Regulatory requirements and quick adaption to regulations
**Salary**: ₹300,000.00 - ₹800,000.00 per year
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Speak with the employer**
+91 9106882808
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