Tele Caller
3 months ago
**Title**: Telecaller
**Company**: Exotic India Art
**Location**: Wazirpur, New Delhi
**About Us**:
Exotic India offers a unique selection of products that reflect the cultural traditions and lifestyle of India. We bring the best of India to enhance your living, touching every space and corner of your life. Our range of handpicked products is created and acquired in accordance with our Fair Trade policy, celebrating India's famed arts, crafts, and spiritual depth. We strive to make India's culture and art accessible to all, fostering a dynamic and inclusive work environment where employees can grow both personally and professionally.
**Position Overview**:
Exotic India Art is seeking a highly motivated and persuasive Tele caller to join our team. The Telecaller will be responsible for making outbound calls, engaging with potential customers, introducing our products, and building customer relationships to drive sales.
**Key Responsibilities**:
- Make outbound calls to potential customers, introduce Exotic India Art’s products, and handle customer inquiries professionally.
- Provide detailed product information and address customer questions, creating a positive customer experience.
- Identify potential customers and update the database with relevant information.
- Conduct follow-up calls to nurture leads and convert them into sales.
- Assist customers with order placement and provide after-sales support when needed.
- Maintain accurate records of customer interactions, calls, and sales in the CRM system.
- Collaborate with the sales team to meet daily and monthly targets.
- Support various sales initiatives and suggest improvements to enhance customer engagement.
**Qualifications**:
- High school diploma or equivalent; a bachelor’s degree is an advantage.
- Previous experience in tele calling, sales, or customer service preferred.
- Excellent communication skills with a friendly and persuasive phone manner.
- Strong interpersonal skills and the ability to handle customer interactions with professionalism.
- Basic computer knowledge and familiarity.
- Self-motivated and target-oriented, with good organizational skills.
**Working Days**: Monday - Saturday
**Shift Timing**: 09:30 AM to 06:30 PM
**Benefits**:
- Competitive salary
- Health insurance
- Opportunities for professional development and growth
**How to Apply**:
Pay: ₹20,000.00 - ₹25,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- tele sales: 1 year (preferred)
- Tele Calling: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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