Telesales Executive

3 months ago

Gandhinagar, India TekCare Full time

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets

**Job Types**: Full-time, Fresher, Internship

Pay: ₹10,000.00 - ₹16,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Performance bonus

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (required)
- Telemarketing: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)
- Gujarati (preferred)

**Location**:

- Gandhinagar, Gujarat (preferred)

Work Location: In person

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