Customer Support Agent

1 week ago


Gandhinagar, India Neelam Enterprise Full time

**Responsibilities**
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
- Provide excellent customer service to our customers.

**Qualifications we seek in you**

**Minimum qualifications**
- Any Graduate except Law
- **Only Freshers are eligible**:

- **Fluency in English Language**

**Preferred qualifications**
- Effective probing skills and analyzing / understanding skills.
- Problem solving skills with customer centric approach.
- Must be able to work on a flexible schedule (including weekend shift work)

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 per month

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 9328167263



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