Customer Support Agent
1 week ago
**Responsibilities**
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
- Provide excellent customer service to our customers.
**Qualifications we seek in you**
**Minimum qualifications**
- Any Graduate except Law
- **Only Freshers are eligible**:
- **Fluency in English Language**
**Preferred qualifications**
- Effective probing skills and analyzing / understanding skills.
- Problem solving skills with customer centric approach.
- Must be able to work on a flexible schedule (including weekend shift work)
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹18,000.00 per month
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person
**Speak with the employer**
+91 9328167263
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