German Accounting
3 months ago
Mode of working - Hybrid
Experience
- 2+ years
Skills:
Resolve live chats in German language
Investigate and resolve account, offers, payment method, delivery & product specific issues related to shipments
Communicate issues to appropriate teams as necessary for quick resolution
Report all product and service-related trends to the Customer Care Leaders
Provide guidance through the online ordering process.
Address and resolve post-order questions regarding shipping, billing, and delivery.
Good verbal & written skills
Teamwork
Confidence
Presentation skill
Good Translation quality
Evolve Certified Trainer
3 Level German accounting
B1 Certification
Accouting payable
Location: Pune, Viman nagar
Budget: 6.5 to 7.0 LPA
Immediate Joiners
Top Skills Required
- Excellent Communication skills.
Stakeholder management.
Excel and basic IT skills.
Key performance indicators [max 3]:
- SLA (TAT) - 98%
- Quality - 98%
- Net Promoter Score - 60%
**Salary**: ₹650,000.00 - ₹700,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 2 years (required)
**Speak with the employer**
+91 9972031947
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