Mainframe Cics System Programmer

6 months ago

Bengaluru, India Kyndryl Full time

Who We Are

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.

The Role
- Adopt the given technology to meet the drift of customer and business requirements.
- Root Cause Analysis preparation and meeting Service level agreement for submission.
- Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments as well as incremental backups as required.
- As a Subject matter expert provide direct technical support as needed in the planning, coordination, installation, and implementation and testing of releases, upgrades, or changes to CICS and related ISV products.
- Diagnose CICS system and related product issues and follow up with root cause analysis.
- Participate in Disaster Recovery planning and tests as scheduled.
- Primary on call support for CICS and associated ISV products.
- Support for technical consultation and inquiries from the other IT technical teams
- Support for new product installation and evaluation as needed.
- Problem determination and resolution within expected time frame.
- Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems.
- Lead daily Operations meetings provided there are no P1 incidents running.
- Aid with identifying problem management trends.
- Proven experience in CICS System Administration environment with work management, user management, journal management and performance management.
- Experience in CICS transaction server, related ISV products.
- Capable of Upgrading/Installing and Migrating CICS Transaction servers.
- Capable of Upgrading /Installing and supporting IBM & ISV related Products Proficient in technologies like P2V, V2V and P2P migrations.
- Experience in EMC’s storage (VMAX and DLM) and Replication (SRDF) technologies.
- Proven experience on the CICS functionality and architecture.
- Validated expertise on third party tools like Robot/TATTOOL.
- Basic Knowledge on the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products.

Your future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Expertise
- Engineer with 7 Plus years of experience in CICS systems programming.
- Basic Knowledge on the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products
- Experience in CICS transaction server, related ISV products.
- Minimum of a bachelor’s degree in a IT related field or equivalent work experience
- Process driven management of technical operations and support.
- Excellent verbal and written communication skills.
- The ability to work independently as well as part of a team.
- Excellent troubleshooting and customer service skills.
- The ability to follow a project through to completion, and/or to work as part of a larger team to complete the components of a complex project.
- Participate in on-call rotation with the engineering teams.

Preferred Technical and Professional Experience
- Banking or financial services industry experience.
- Knowledge of Assembler, COBOL, CICS, and DB2

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation

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