Customer Service Executive

3 months ago


Bengaluru Karnataka, India Transglocal Express Freight Pvt Ltd Full time

**Job Title**: Sales Executive - Freight Forwarding & Customer Service

**Location**: Langford Road Cross, Bheemanna Garden, Shantinagar, Bangalore-560 025
**Age**: 25 - 50 years
**Industry**: Logistics, Freight Forwarding

**Job Overview**:
**Key Responsibilities**:

- Develop and maintain relationships with new and existing clients in the freight forwarding industry.
- Provide exceptional customer service to ensure client satisfaction and repeat business.
- Drive sales for freight forwarding solutions, including Full Container Load (FCL), Less than Container Load (LCL), and air freight services.
- Identify and pursue new sales opportunities in both the import and export markets.
- Collaborate with internal teams to ensure smooth coordination of shipments.
- Understand and communicate the full range of logistics services to potential clients.
- Achieve sales targets and contribute to the company's growth in the Bangalore market.

**Key Requirements**:

- **Experience**: 2-5 years of proven experience in logistics, with a focus on freight forwarding, import/export, FCL, LCL, and air freight.
- **Language**: Fluency in the local language (Kannada) is essential. Proficiency in English and Hindi will be advantageous.
- **Skills**: Strong sales and negotiation skills, with a customer-centric approach.
- **Industry Knowledge**: A thorough understanding of freight forwarding processes, including customer service protocols and market trends.

**Keywords for Consideration**:
Freight Forwarding | Import | Export | FCL | LCL | Air Freight | Sales | Customer Service

**To Apply**:
Schedule:

- Day shift

Work Location: In person



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