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Guest Relation Executive

3 months ago

Little Russel Street Kolkata West Bengal, India Score Information Technologies Ltd Full time

**WorkBravo, Kolkata's best & India's Finest Co-working Space, a sleek and modern infrastructure with contemporary furnishings, and a stress-relieving ambiance backed by best-in-class technology. Having the best lavish office setup, along with facilities to organize seminars & events. Workbravo offers its clientele a curated deck of services that is unlike any other co-working space in the city.**
- Handling and assisting with daily operational / administrative activities
- Responding to guest inquiries, requests, and issues in a timely and efficient manner to resolve their concerns
- Provide information about the facilities, services, and promotions available
- Provide detail information about the space availability and pricing of Shared Office Spaces
- Liaison with housekeeping staff to ensure all the office area is clean and ready to use
- Liaise with other departments to ensure swift resolution of issues
- Communicate with vendors for materials required for upkeeping of Pantry / Office Spaces
- Maintain appropriate filing of documents

**Qualifications & Requirements**:

- Diploma or degree in hospitality management or a related field is preferred
- Proven experience as a Guest Relations Executive, or similar role in Shared Office Business or Hotel Industry
- Proficient in English (oral and written). Knowledge of any other additional languages would be a plus
- Strong communication and interpersonal skills
- Proficiency in using computer systems

**Personal Attributes**:

- Friendly and approachable demeanor
- Strong problem-solving abilities
- High attention to detail and organizational skills
- Ability to handle stressful situations with patience and tact
- Commitment to delivering high levels of customer service

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 2 years (preferred)
- Guest Relations: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 8583811061
Expected Start Date: 01/07/2024