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Retail Trainer

4 months ago

Mumbai, India Cielo Talent Full time

**Job Title**

**CLT & Beat Trainer**

**Sub-Function**

MBR/LFS/HELIOS

**Job Designation**

Class Room & On the Job Trainer

**Regional/ Corporate**

Zonal Trainer

**Location**

Multiple

**Reporting to**

Project Manager

**Position Summary**

The Role is developed to serve the client with various Products & Skill set training delivery. This role, working closely with Zonal business team, is accountable for ensuring that Quality delivery and self KPIs are managed and improved. Identify critical opportunities for improvement within the various parts of the organization, and enable addressing the same. Be the custodian of the customer, within the organization, in terms of facilitating action on VoC to enhance customer experience.

**Key Responsibilities**
- Should be aligned with the Zone and have strong relationship with the stake holders at the zone
- Create Pre Journey plan in consent with the Stake holders
- Work on the Identified stores and increase the productivity as compared to previous month
- Should execute 24 Training Man Days every month
- Create Daily Reporting in the Training Portal
- Focus on working with Individual to enhance performance.
- Post Training reports to be shared within 24 hours of the batch completion
- Market Challenges to be shared regularly
- To keep oneself updated with the latest Products, Processes
- To have effective & Quality Training Delivery for every single training program
- Trainer Audit Score to be >=4.0 out of 5
- Mapping Productivity of the Trained Sales Role holder and measuring the Impact

**Critical Behavioural Competencies Required**

Effective Training Delivery

Taking Ownership

Business Acumen

Strong English Communication Skills

Customer Focus

Should be a team Player

Basic Data Analytical Skills

Drive For Results

Functional Excellence

People Development

**Critical Functional Competencies Required**

**Competency**

**Skill Level Required**

**Basic**

**Intermediate**

**Advanced**

English Communication Skills

Yes

Bachelor Degree Required

Yes

Should have work experience of 6-8 yrs

Yes

Preferred experience in Sales/Operations

Yes

Have worked with Training Organization as a Sales/Behavioural/Product/Process trainer

Yes

Knowledge on Excel, PowerPoint Skills

Yes

Know-how of MBR/LFS Channel - watches

Yes

**Job Types**: Full-time, Regular / Permanent

**Salary**: Up to ₹850,000.00 per year

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your expected CTC?
- What is your current CTC?

**Education**:

- Diploma (preferred)

**Language**:

- English (preferred)

Willingness to travel:

- 75% (required)