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WMS Support

4 months ago

Hyderabad, India Infor Full time

General information- Country
- India
- State
- Telangana
- City
- Hyderabad
- Department
- Global Support
- Job ID
- 37663
- Description & RequirementsEssential Duties:
Resolves customer product issues focusing in achieving timely updates and resolution by utilizing analytical skills in problem interpretation, logs checking, replications and optimizing the assigned tracking system, support materials, communications channels, and tools.

Basic Qualifications:
Typically requires a bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.

Technical skills
- SQL knowledge
- Shell scripting
- Good Unix knowledge
- Understanding of Informix 4GL programming language

Functional skills
- Should have know-how of Infor ERP and WMS integration requirements.
- Infor WM2000 WMS domain knowledge
- Work related exposure to working on Application support.
- Handling production support

Soft skills
- Good communication skills
- Good problem-solving skills & team play
- Motivated & self-starter

Preferred Skills

Experience in Warehouse Management / Logistics. Experience with Infor's EXE WMS2000 product is ideal.
- About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
- Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
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