Operations Associate
2 weeks ago
**Job Title**: Operations Associate
**Location**: In office
**Company**: I Deserve Life Systems LLP
**About Us**:
I Deserve Life Systems LLP is a transformative powerhouse dedicated to empowering women to reclaim their lives with freedom, harmony, and growth. Our programs and community, including the **Energy Queens Hub**, focus on raising energy frequency and nurturing holistic well-being through innovative tools and practices.
We are seeking an **Operations Associate** to join our dynamic team and play a pivotal role in managing and coordinating our operations, ensuring seamless execution of our Zoom meetings and the smooth functioning of the **Energy Queens Hub**.
**Key Responsibilities**:
**Zoom Meeting Coordination**:
- Schedule, host, and manage Zoom meetings and webinars, including live sessions, workshops, and guest events.
- Ensure technical setup (audio, video, and recordings) is optimal for a smooth experience.
- Provide participant support during meetings, including troubleshooting technical issues.
- Maintain an organized calendar for all scheduled sessions.
**Energy Queens Hub Management**:
- Oversee daily operations of the Energy Queens Hub, ensuring a user-friendly experience.
- Update and maintain the Hub’s content, announcements, and resources.
- Address member queries and issues related to the platform promptly and effectively.
- Generate weekly activity reports and analytics to track engagement and usage.
**Team Collaboration**:
- Work closely with the operations, marketing, and content teams to align on daily and weekly goals.
- Participate actively in team meetings, contributing ideas and updates.
- Ensure smooth communication flow within the team and with external stakeholders.
**Customer Support & Communication**:
- Provide excellent written and verbal communication, maintaining a positive and supportive tone.
**Qualifications and Skills**:
**Technical Proficiency**:
- Sound knowledge of Zoom, including its advanced features.
- Strong computer skills with familiarity in managing online platforms.
- Proficiency in MS Excel for basic data management and reporting.
**Communication Skills**:
- Excellent written and verbal communication skills in English.
- Ability to provide clear and concise responses to queries.
**Organizational Skills**:
- Strong ability to prioritize tasks and manage time effectively.
- Detail-oriented with a proactive approach to problem-solving.
**Team Collaboration**:
- Experience working in a team-oriented environment.
- Positive attitude and ability to work cohesively with team members.
**Work Schedule**:
- **Working Days**: 6 days a week (Weekends are working days).
- **Day Off**: 1 day off during weekdays.
- **Timings**: Flexible.
**Why Join Us?**
- Be a part of a purpose-driven company that empowers women globally.
- Opportunity to work in a dynamic and growth-oriented environment.
- Gain hands-on experience with cutting-edge tools and platforms.
**To Apply**:
Join us in creating a community that transforms lives
**Job Types**: Full-time, Permanent
Pay: ₹144,000.00 - ₹240,000.00 per year
Schedule:
- Day shift
- Weekend availability
Supplemental Pay:
- Yearly bonus
Ability to commute/relocate:
- New Alipore, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Will you be able handle zoom sessions on your own and resolve queries independently?
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Application Deadline: 29/12/2024
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