Customer Support Executive
5 months ago
Manage large amount of calls
- Resolve product or service problems by clarifying the customer's complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment following up to ensure resolution
- Generate sales leads
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Use telephones to reach out to customers and verify account information
- Work with customer service manager to ensure proper customer service is being delivered
**FOR MORE INFORMATION CONTACT ON 7879121236**
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹22,000.00 per month
**Benefits**:
- Paid sick time
Supplemental pay types:
- Yearly bonus
**Experience**:
- Customer Support: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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