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Executive - Credit Operations

5 months ago


Vadodara Gujarat, India Bajaj FinServ Full time

**Job Reference**
- JR00111932**Job Summary**
- Executive - Credit Operations**Job Purpose**
- “This position is open with Bajaj Finance ltd.”**Job Duties & Key Responsibilities**
- Duties and Responsibilities - "- Customer Service - TAT
Tokens
customer complaints and NSR/SR closure Management - Daily cash collection / updating and deposition & Checking and updating agency/branch walk-in collection. - Cross selling the insurance and other products to walk in customers - Cash & Customer Service /NPS and Audit Queries - Service branch maintenance and control - Consistent increase in penetration of CDM/Kiosk - Manage escalations with teams (Centralize/HO) for end to end resolution - Petty cash management - Maintain mínimal errors in audit report published by HO."**Required Qualifications and Experience**
- "- Understanding of cash & customer service related processes and policies. - Graduate/Post graduate fresher/with experience - Ability to work independently and towards deadlines. - Effective oral and written communication skills"