Service Intern

2 weeks ago

Delhi Delhi, India Beckman Coulter Diagnostics Full time

**Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.**

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The **Service Intern** for Beckman Coulter Diagnostics is responsible for delivering customer support in terms of technical service at their **assigned area** and** associated territories.**

This position is part of the **Service Interns Program** and will include few focused trainings and deliverables for specific period of first 3-6 months. Post completion of Product Trainings, Interns would be assigned specific IB (Install Base) to work on. The actual IB and Territories would get assigned later post assessment of readiness of the Intern on multiple modalities on which the trainings would be provided.

You will be a part of the Service Interns Group and would report to the** Zonal Managers** of your locations. If you thrive in a fast-paced, competitive, collaborative, and high-performing role and want to work for a world-class Service organization—read on.

**In this role, you will have the opportunity to**:
1. Install and maintain instruments and systems in a laboratory environment.

2. Delivers basic operational training at installation.

3. Provide effective product and customer support.

4. Ensures Preventive Maintenance planning (PM) & Modification (MOD’s) planning are performed in a timely manner.

5. Seek timely support for difficult product issues avoiding unnecessary downtime.

6. Perform timely reporting of activities.

6. Maintain excellent customer relationship, specifically with directly assigned accounts.

7. Adhere to field service policies procedures and standards.

8. Maintain recommended spare parts for assigned product range.

**The Extended requirements of this role would be, that you**

Demonstrate strong communication capability, both verbal and written, has the confidence to state the issue and propose a solution to relevant stakeholders. This will include establishing and maintaining customer relationships.

**The essential requirements of the job include** but not limited to
- Graduation
- 0-2 Years experience on maintenance and service of instrumentation
- Medical or Analytical. Having basic exposure/ Experience working on In-Vitro Diagnostics Equipment such as Hematology, Clinical Chemistry or Immunoassay analyzers would be an added advantage.
- Excellent written and verbal communication skills
- Available to travel within territory or outside at a short notice.

**It would be a plus if you also possess previous experience in**:

- Experience of having worked in healthcare space (Hospitals, Laboratories, Manufacturing etc)
- Ability to coordinate and collaborate with different functions to achieve client delight.
- MS -office, Teams, and general computer skills

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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