Retail Sales Executive
6 months ago
Hiring Retail sales executive for a luxury jewellery manufacturing set up having global presence for their India office at Andheri East
**Work Location**: MIDC, Andheri East
**Working Days**: Alternate Saturday's Off
**Job Role**: As a Retail Sales Executive, you will be playing a crucial role in driving sales and revenue for the organization by directly interacting with individual consumers. You will be responsible for selling high end jewellery products to individual consumers, understanding their needs, providing product information, and ensuring a positive shopping experience. This role involves a combination of customer service, product knowledge, and sales skills.
**Key Responsibilities**:
- **Customer Engagement**: Interact with customers in a professional and friendly manner, assisting them in selecting jewellery pieces that match their preferences and budge. Product Knowledge: Possess a deep understanding of the jewelry products available, including materials, gemstones, designs, and craftsmanship. Be able to communicate this knowledge effectively to customers
- **Sales and Upselling**: Actively promote and upsell products to customers by suggesting complementary items, explaining the value of certain pieces, and offering promotions or discounts when appropriate
- **Customer Education**: Educate customers about the quality, care, and maintenance of jewellery products, helping them make informed decisions.
- **Closing Sales**: Use effective sales techniques to close deals and achieve or exceed sales targets and quotas
- **Inventory Management**: Keep track of jewellery inventory, manage stock levels, and report on popular items and trends to help with inventory planning
- **Visual Merchandising**: Assist in maintaining attractive and organized displays of jewelry in the showroom to enhance the shopping experience
- **Customer Feedback**:Gather and relay customer feedback and preferences to the management team to improve products and services
- **Adherence to Policies**: Ensure compliance with company policies and procedures, including pricing, payment methods, and return policies.
**Qualifications**:
- Previous experience in B2C sales, preferably in the jewellery industry
- Excellent interpersonal and communication skills.
- Strong product knowledge and the ability to stay updated with jewellery trends.
- Sales-driven and goal-oriented
- Customer-focused and able to provide exceptional customer service.
- Basic computer skills for inventory management and sales tracking.
**Job Types**: Permanent, Full-time
**Salary**: Up to ₹60,000.00 per year
**Benefits**:
- Paid sick time
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you currently handling Inventory Management?
- Do u do Store Merchandising?
**Experience**:
- Retail sales: 3 years (required)
- Diamond Jewellery: 5 years (required)
**Language**:
- English (required)
Shift availability:
- Day Shift (required)
Willingness to travel:
- 100% (required)
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