Customer Support Executive

6 days ago


Lucknow Chowk HO Lucknow Uttar Pradesh, India Hirementum Full time

**Assist customers with product inquiries, order status, and general queries.**:

- **Handle inbound and outbound calls to provide support and resolve issues.**:

- **Record customer interactions and provide feedback for process improvements.**:

- **Guide customers through troubleshooting steps and basic problem resolution.**:

- **Maintain a polite and professional attitude while ensuring customer satisfaction.**:

- **Intermediate qualification (12th grade or equivalent)**:

- **Average communication skills in [applicable languages]**:

- **Basic computer knowledge and ability to work with CRM systems**:

- **Problem-solving skills and a customer-centric approach**:

- **Ability to work in a team and follow processes effectively**

Pay: ₹14,000.00 - ₹15,000.00 per month

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

**Speak with the employer**
+91 9235205232



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