Customer Support Executive
6 days ago
**Assist customers with product inquiries, order status, and general queries.**:
- **Handle inbound and outbound calls to provide support and resolve issues.**:
- **Record customer interactions and provide feedback for process improvements.**:
- **Guide customers through troubleshooting steps and basic problem resolution.**:
- **Maintain a polite and professional attitude while ensuring customer satisfaction.**:
- **Intermediate qualification (12th grade or equivalent)**:
- **Average communication skills in [applicable languages]**:
- **Basic computer knowledge and ability to work with CRM systems**:
- **Problem-solving skills and a customer-centric approach**:
- **Ability to work in a team and follow processes effectively**
Pay: ₹14,000.00 - ₹15,000.00 per month
Schedule:
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (required)
Work Location: In person
**Speak with the employer**
+91 9235205232
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