Receptionist

1 month ago


Gurugram Haryana, India Vmedica Multi Speciality Clinics Full time

**About Us**:
**Vmedica is a dynamic and patient-centered healthcare facility seeking a friendly, organized, and detail-oriented Receptionist to join our team.**

**Job Summary**:
**As a Receptionist, you will be the first point of contact for patients, visitors, and healthcare professionals. You will provide exceptional customer service, manage front desk operations, and ensure a smooth patient experience.**

**Key Responsibilities**:
**Patient Care**

**1. Greet patients, verify demographics, and update records.**

**2. Manage patient flow, reduce wait times, and communicate delays.**

**3. Answer patient inquiries, provide directions, and resolve concerns.**

**Administrative Tasks**

**1. Schedule appointments & procedures.**

**2. Manage patient records, files, and databases.**

**3. Process patient payments.**

**4. Maintain accurate records, reports, and statistics.**

**5. Answer phone calls, respond to messages, and handle correspondence.**

**Operations**

**1. Manage front desk operations, including check-in/check-out processes.**

**2. Coordinate with healthcare professionals, staff, and external parties.**

**3. Maintain clinic supplies, inventory, and equipment.**

**4. Ensure compliance with clinic policies, procedures, and regulatory requirements.**

**Additional Responsibilities**

**1. Participate in quality improvement initiatives.**

**2. Assist with data entry, scanning, and filing.**

**3. Provide support for special projects and events.**

**Requirements**:
**1. Graduation or equivalent required.**

**2. 1-2 years of experience in a medical office or reception setting.**

**3. Excellent communication, customer service, and organizational skills.**

**4. Ability to work in a fast-paced environment, multitask, and prioritize tasks.**

**5. Proficiency in electronic medical records (EMRs) and practice management systems (PMS).**

**Preferred Qualifications**:
**1. Medical terminology knowledge.**

**2. Excellent communication skills.**

**What We Offer**:
**1. Competitive salary and benefits package.**

**2. Opportunities for professional growth and development.**

**3. Collaborative and dynamic work environment.**

**4. Recognition and rewards for outstanding performance.**

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

Expected Start Date: 15/10/2024


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