Tele Caller Executive
3 months ago
**Job Summary**:
**Responsibilities**:
- Field incoming calls, addressing customer concerns and providing solutions.
- Update customers on order status and product information.
- Accurately document customer interactions and concerns in CRM.
- Utilize Excel for data analysis and reporting.
- Collaborate with team members to ensure customer satisfaction.
**Qualifications**:
- Proven telecalling experience.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Excel.
- Strong problem-solving and time management skills.
- Ability to work effectively in a fast-paced environment.
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
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