Customer Relationship Executive
6 months ago
**Key Responsibilities**:
- **Issue Resolution**: Address client concerns and complaints in a timely manner, aiming for swift resolution and ensuring satisfaction.
- **Product Knowledge**: Develop a deep understanding of our products and services to effectively answer client questions and offer solutions.
- **Client Feedback**: Gather feedback from clients to identify areas for improvement and relay this information to the appropriate internal teams.
- **Documentation**: Maintain accurate client records and document all client interactions in our CRM system.
Pay: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 7030600670
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