Executive - Tele Counsellor

3 months ago


Mohali, India TECH MAHINDRA FOUNDATION Full time

**Organization Profile**:
Tech Mahindra Foundation (TMF) is the corporate social responsibility arm of Tech Mahindra Limited, a Mahindra Group Company. Since 2006, the Foundation has been working tirelessly in the areas of education, employability, and disability with a keen focus on corporate volunteering.

The Foundation works with the mandate that 50% of its beneficiaries are women and 10% are Persons with Disabilities. Over the year, it has impacted 3,32,732* direct beneficiaries across all programs. In addition, over 2.5* million lives impacted through our 582 COVID Relief Projects* across 17 states in India.

**Experience**: 1-2 years of work experience in counselling and Tele-Calling in educational or vocational training institute preferably in healthcare or experience in sales and marketing. Fresher with excellent communication skills and personality may be considered.

**Qualification**: Graduation in any stream.

**Roles and Responsibilities**:

- Perform counselling & career guidance for interested Students /parents by Tele-calling.
- Handle walk
- in enquiries and help students/parent understand the courses offered.
- Making calls to the cold leads on a regular basis and maintaining proper record for it.
- Maintain and update the leads database.
- Convert prospects into admissions by sharing all the required information about the courses offered and the career prospects associated with each of them.
- Regular updating of the reports as and when required.
- Assist the field team in outdoor mobilization activities.

**Desired Skill Set**:

- Good communication and interpersonal skills.
- Counselling and negotiation skills.
- Speaking Punjabi-regional language will be an advantage.
- Self-motivated and positive attitude.
- Knowledge of Healthcare will be an added advantage.

**Job Types**: Full-time, Regular / Permanent

Schedule:

- Morning shift



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