Customer Care Executive
1 month ago
Job Profile: Customer Care Executive (Female Only)
**Location**: Mohali
**Working Days**: 6 Days a Week (Day Shift)
**Shift Timing**: Day Shift
**Age Requirement**: 18 to 45 years
**Qualification**: Minimum 10th Pass
**Work Mode**: In-office (Work from Office)
Job Responsibilities:
- Provide accurate information regarding products, services, and policies.
- Ensure a high level of customer satisfaction by delivering timely and professional support.
- Record and update customer interactions and feedback in the CRM system.
- Collaborate with different teams to resolve customer concerns effectively.
- Maintain product knowledge and stay updated with new offerings.
- Handle inbound and outbound calls in a professional manner.
- Ensure adherence to company guidelines and standards for customer care.
Skills and Requirements:
- Good communication skills in English and Hindi (knowledge of additional languages is a plus).
- Ability to handle stressful situations and work under pressure.
- Excellent listening and problem-solving skills.
- Ability to work effectively as part of a team.
- Minimum educational qualification: 10th pass.
Additional Details:
- **Salary**: Competitive salary with performance-based incentives.
- **Benefits**: Health benefits, employee wellness programs, and career growth opportunities.
- **Work Environment**: Friendly, professional, and supportive.
How to Apply:
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹8,693.76 - ₹9,637.62 per month
Schedule:
- Day shift
- Fixed shift
Work Location: In person
**Speak with the employer**
+91 8847432958
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