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Customer Service Executive

4 months ago

Panchkula, India Finscope Full time

Ability to effectively communicate his/her thoughts in a well-organized manner
- Excellent, live writing skills. Example: Ability to type a minimum of 22 words per minute with few grammatical errors in a back and forth conversation with a customer.
- Friendly and upbeat style
- Ability to handle difficult or irate customers effectively
- Ability to set expectations and deliver information in a positive and articulate way
- Investigates and takes action to meet customer’s needs
- Solves routine problems effectively, gathering the information necessary from the customer
- Applies systematic approach to solving problems
- Professional and positive in interactions with others and is able to establish rapport quickly
- Treats others with courtesy and respect
- Able to adjust his/her behaviour and communication to accommodate working styles and perspectives of diverse individuals

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹12,000.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus

Work Location: In person

Application Deadline: 30/04/2024