Customer Support Executive

3 months ago


Calicut Kerala, India Ethicpro Intelligence Pvt Ltd Full time

**Key Responsibilities**:

- Act as the primary point of contact for clients, addressing their inquiries and providing timely resolutions.
- Collaborate with the technical support team to troubleshoot and resolve software-related issues.
- Provide product demonstrations and training sessions to clients to enhance their understanding and usage of our software solutions.
- Gather feedback from clients to relay to the associated departments
- Stay updated on industry trends and best practices to better serve our clients and maintain a competitive edge.

**Requirements**:

- Willingness to work in a night shift
- Minimum of two years of experience in a client-facing role, preferably in a software or technology-related field.
- Excellent communication skills, both verbal and written, with the ability to articulate complex ideas in a clear and concise manner.
- Energetic and proactive approach to problem-solving, with the ability to think on your feet and adapt to changing situations.
- Strong interpersonal skills, with the ability to build rapport and establish positive relationships with clients.
- Demonstrated ability to work independently as well as part of a collaborative team environment.
- Bachelor's degree in Business Administration, Computer Science, or a related field is preferred

**Job Types**: Full-time, Permanent

Pay: ₹9,569.24 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 2 years (required)

Shift availability:

- Night Shift (required)

Work Location: In person



  • Calicut, Kerala, India STEM-Xpert, Techgenius Innovations Pvt Ltd Full time

    **Role Description** This is a full-time role for a Customer Support Executive at STEM-Xpert located in Kozhikode. As a Customer Support Executive, you will be responsible for providing excellent customer service and support to our students and clients. This includes addressing inquiries, resolving issues, providing technical support, and ensuring customer...


  • Calicut, Kerala, India AROOHA TRAVEL AND TOURISM Full time

    Job Title: Customer Support Executive (Female) **Job Description**: Key Responsibilities: Resolve customer complaints and issues efficiently and courteously. Provide accurate information about products, services, and policies to customers. Escalate complex issues to the appropriate department for resolution. Keep accurate records of customer interactions...


  • Calicut, Kerala, India AROOHA TRAVEL AND TOURISM Full time

    Job Description: Customer Support Executive (Immediate Joining) Company: Arooha Travel and Tourism Location: Calicut. Position Type: Full-time, Permanent Gender Preference: Female Languages Required: Fluent in English and Hindi Experience: Minimum 1 year in customer support and tele-calling Job Responsibilities: Handle customer inquiries and provide...


  • Calicut, Kerala, India AROOHA TRAVEL AND TOURISM Full time

    Job Description: Customer Support Executive (Immediate Joining) Company: Arooha Travel and Tourism Location: Calicut. Position Type: Full-time, Permanent Gender Preference: Female Languages Required: Fluent in English and Hindi Experience: Minimum 6 months to 1 year in customer support and tele-calling Job Responsibilities: Handle customer inquiries...


  • Calicut, Kerala, India Hike HR Solutions Full time

    **A reputed firm in hilite business park hiring customer support executive for urgent basis** - Salary 15k+ - Exp/fresher - Good communication skill - Hilite business park - WT 10 to 6.30 **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year...


  • Calicut, India STEM-Xpert, Techgenius Innovations Pvt Ltd Full time

    **Role Description** This is a full-time role for a Customer Support Executive at STEM-Xpert located in Kozhikode. As a Customer Support Executive, you will be responsible for providing excellent customer service and support to our students and clients. This includes addressing inquiries, resolving issues, providing technical support, and ensuring customer...


  • Calicut, India IOCOD Infotech Pvt. Ltd. Full time

    We are seeking a highly motivated and customer-centric individual to join our rapidly growing team as a Customer Support Executive. In this role, you will play a vital role in fostering positive relationships with our customers by providing timely and effective support across our communications portal. **Key Responsibilities**: - Champion a positive...


  • Kochi, Kerala, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...


  • Kochi, Kerala, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...


  • Calicut, India fetch international Full time

    SOCIAL MEDIA CUSTOMER SUPPORTING EXECUTIVE Qualification - Graduation Work location - HiLITE Business park, Calicut Work shifts - Day (8am to 5.30pm) - Night (5.30pm to 2.30am) **Job Types**: Full-time, Fresher **Salary**: From ₹10,000.00 per month Schedule: - Day shift - Night shift - Rotational shift Supplemental pay types: - Overtime pay -...


  • Calicut, Kerala, India Met-leaf Full time

    Customer Relation Executive Job description Experience: 1-5 Years Location: Naduvannur, Calicut Salary & Perks: 8k - 20k -Best in the industry + Incentives Industry: Steel Manufactures **Position: Customer Support Executive** **Experience: Minimum 2+ Years (Banking or Sales Experience Preferred)** **Responsibilities**: As a Customer Support...


  • Calicut, Kerala, India Bislap Business Solutions Full time

    Key duties and responsibilities - Resolving customer issues: Customer Care Executives are tasked with identifying and resolving customer problems or complaints in a timely and satisfactory manner. This may involve troubleshooting technical issues, processing returns or refunds, or escalating complex issues to higher levels of support. - Providing product or...


  • Kalamassery, Kochi, Kerala, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...


  • Kochi, Kerala, India Affable Management Services Full time

    Position: Customer Support Executive Location: Maradu, Kochi Experience: 3 years of experience **Salary**: 18k Pay: ₹15,000.00 - ₹18,000.00 per month **Education**: - Bachelor's (preferred) **Experience**: - Customer support: 3 years (preferred) **Language**: - Hindi (preferred) - English (preferred) Work Location: In person


  • Calicut, Kerala, India BenAc Business Solutions Full time

    Customer Relationship Executive involves various responsibilities aimed at building and maintaining positive interactions with customers. - Customer Data Management, Collecting, organizing, and maintaining customer data in a centralized database. - Customer Segmentation: Analyzing customer data to segment customers based on various criteria such as...


  • Calicut, Kerala, India Team Back Office International Full time

    We are seeking a dedicated ERP Tele Support Executive with experience in customer service, telecalling, and computerized accounting. You will assist clients with ERP system issues over the phone, providing prompt and effective solutions. **Key Responsibilities**: - **Customer Support**: - Provide troubleshooting and step-by-step guidance. - Ensure high...


  • Calicut, Kerala, India Soft Fruit Solutions Full time

    Playspots is the largest sports facility booking Platform in India having presence 18 states, looking for business support executives to accelerate the expansion. **Responsibilities and Duties**: - Managing customer relationships; addressing both service & sales queries for customers with an objective to engage & retain customers. - Assisting clients to...


  • Thiruvananthapuram, Kerala, India Triedge Solution Full time

    Position: - Customer Support Executive Location **:Thiruvananthapuram** Job Role: - To priorities workloads and lead daily and weekly duties. - Must be committed to quality, persistent, and result oriented. - Dealing with customers and clients in a courteous, professional and diplomatic manner. - Excellent rapport building skills. **Salary**: Up to...


  • Thrissur, Kerala, India Brilfox Full time

    Urgently looking for a Customer Support Executive in Kuttanellur, Thrissur - Should have experience in target based work - Salary: 15k to 20k - Time: 9am to 5:30pm For more details please contact 7902478990 Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person **Speak with the employer** +91 7902478990


  • Calicut, India YOUGotaGift Full time

    **Job Summary** As a Customer Support Executive at YOUGotaGift, you will be responsible for delivering exceptional customer service and resolving inquiries and issues over the phone. Your primary objective will be to ensure customer satisfaction by providing timely and accurate assistance. This role requires excellent communication skills, problem-solving...