English Voice Process Executive

5 months ago

Chennai Tamil Nadu, India Glory Power Solutions Pvt Ltd Full time

We are hiring

Process: English Voice process executive

Location: Chennai

Experience: 0 to 1 year of experience can apply

Qualification: 12th / Diploma / Graduate

Languages: Good English communication is needed

**Salary**: 15k to 22k Take home

Shift: Day shift

Roles and Responsibilities:
Assist customers in resolving product or service-related issues and provide appropriate solutions.

Handle customer complaints, troubleshoot problems, and escalate complex issues to the relevant departments when necessary.

Maintain a thorough understanding of our products/services to effectively address customer queries and concerns.

Keep accurate records of customer interactions, transactions, comments, and complaints.

Collaborate with internal teams to ensure a seamless customer experience and provide feedback on customer issues and trends.

Contribute to improving customer support processes by identifying opportunities for efficiency and enhancement.

Uphold company policies and procedures while delivering excellent customer service at all times.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Excellent English (required)

Work Location: In person

**Speak with the employer**
+91 7358756477

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