Service Advisor

6 months ago


Chennai, India Velavan Motorcycles - Royal Enfield Full time

A service advisor listens to a customer’s description of vehicle trouble.

Asks follow-up questions to better assess the problem.

Inspects the vehicle & determines the source of the issue.

Provides suggestions for the best ways to fix the vehicle.

**Responsibilities**:

- Asks customers to explain specific vehicle issues.
- Takes detailed notes about symptoms based on customer testimony.
- Enters customer information into system database.
- Inspects vehicle to further analyze the problem.
- Advises customer on necessary repairs and maintenance.
- Works with customer to formulate the best service plan for their budget and needs.
- Draws up work order.
- Assists mechanics in completing repairs.
- Provides cost estimates to customers.
- Answers questions posed by customers.
- Maintains electronic and/or paper records of completed service work.
- Explains the work completed by mechanics and makes suggestion for future maintenance.
- Provides billing statements and explains billing details.
- Processes payments.
- Inspects work completed by mechanics.
- Test drives vehicle before returning it to the customer.

**Requirements**:
ITI or Diploma Holders.

Experience in Automobile service or related experience.

Customer Service with proper communication.

Incentives will be provided

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹13,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Fixed shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Do you have experience in Two wheeler or Four wheeler service?

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 8220059131


  • Service Advisor

    6 months ago


    Pallikaranai, Chennai, Tamil Nadu, India veega service Full time

    We are hiring Service Advisor Education Qualification - Diploma or Basic degree in Mechanical, Automobile Engineering. Years of Experience - min 2 years. Salary - 15,000/- per month + incentives Roles & Responsibilities: - 1. Service Job card preparation. 2. Update work in progress status of the service vehicle to customers on a regular basis. 3. Act...

  • Service Advisor

    4 days ago


    Guindy, Chennai, Tamil Nadu, India Workfreaks Corporate Service Pvt. Ltd. Full time

    **Position Overview**: The Service Advisor is responsible for providing exceptional customer service in the car showroom's service department. This role involves managing customer interactions, scheduling service appointments, providing vehicle recommendations, and ensuring customer satisfaction throughout the service process. The Service Advisor acts as a...

  • Service Advisor

    6 months ago


    Thoraipakkam, Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full time

    Service Advisor Reports to Works Manager. Critical activities of the Service Advisor includes, Greeting the customers, listen to their description of the problems or service needed, determine the type of service required, promote value added services and to prepare service orders. Also, It is the Duty of Service Advisors to establish a good relationship with...


  • Thoraipakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

    Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. **Responsibilities**: - Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle...

  • Service Advisor

    5 months ago


    Velacheri, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

    **Job description** Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. **Responsibilities**: - Answer questions about service outcomes, schedule and book appointments, vehicle...

  • Data Engineer

    3 weeks ago


    Chennai, Tamil Nadu, India Forbes Advisor Full time

    Job Title: Cloud Data Engineer PositionWe are seeking a skilled Cloud Data Engineer to join our team at Forbes Advisor. The ideal candidate will have experience with cloud storage and computing for data pipelines in GCP (GCS, BQ, composer, etc) and be able to write pipelines in Airflow to orchestrate data pipelines.Responsibilities:Assemble large, complex...

  • Service Advisor

    6 months ago


    Injambakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

    **Job description** Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. **Responsibilities**: - Answer questions about service outcomes, schedule and book appointments, vehicle...


  • Thoraipakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

    **Service Advisor**: Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians...

  • Bodyshop Advisor

    4 weeks ago


    Thoraipakkam, Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full time

    Bodyshop Advisor Reports to Bodyshop Manager. Critical activities of the Service Advisor includes, Greeting the customers, listening to their description of the problems or service needed, determine the type of service required, promote value added services and to prepare service orders. Also, Service Advisor establishes a good relationship with customers...

  • Bodyshop Advisor

    5 months ago


    Injambakkam, Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full time

    Service Advisor Reports to Works Manager. Critical activities of the Service Advisor includes, Greeting the customers, listen to their description of the problems or service needed, determine the type of service required, promote value added services and to prepare service orders. Also, It is the Duty of Service Advisors to establish a good relationship with...

  • Service Advisor

    5 months ago


    Guindy, Chennai, Tamil Nadu, India FPL Automobiles Pvt. Ltd. Full time

    **Greeting From FPL Automobile!!!** **Wanted Service Advisor & Service advisor Trainee** **JOB ROLE AVAILABLE** **Service Advisor** ** Service Advisor Trainee** ** Bodyshop Manager** **Bodyshop service Advisor** **Bodyshop Supervisor** **Technician** ** Senior Technician** **Minimum 0 to 2 years experience in automobile service...

  • Car Service Advisor

    6 months ago


    Chennai, India Maha IT Solutions Full time

    Looking for Car service Advisor Minimum 2yrs experience as car service advisor is required. we are hiring service advisor for our service center in Jafferkhanpet. Job location is Chennai. Good salary plus incentives will be provided. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹35,000.00 per month Schedule: - Day...

  • Service Advisor

    5 months ago


    Chennai, Tamil Nadu, India Shreshtha Business Soultions Full time

    Showroom service advisor Automobile service advisor **Salary**: ₹9,583.19 - ₹20,189.19 per month **Benefits**: - Provident Fund Supplemental pay types: - Performance bonus - Yearly bonus Work Location: In person


  • Injambakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

    **Job description** Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. **Responsibilities**: - Answer questions about service outcomes, schedule and book appointments, vehicle...

  • Service Advisor

    6 months ago


    Injambakkam, Chennai, Tamil Nadu, India Sri Lakshmi Auto enterprises india pvt ltd Full time

    Service Advisor Reports to Works Manager. Critical activities of the Service Advisor includes, Greeting the customers, listen to their description of the problems or service needed, determine the type of service required, promote value added services and to prepare service orders. Also, It is the Duty of Service Advisors to establish a good relationship with...


  • Okkiyam Thuraipakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

    **Job description** Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. **Responsibilities**: - Answer questions about service outcomes, schedule and book appointments, vehicle...

  • Service Advisor

    6 months ago


    Chennai, Tamil Nadu, India AG Business Solutions Full time

    **Job Summary** As a Certified Service Advisor, you are the professional “manager” of the entire customer oriented service process. You set the standards for customer support. You see every contact with the customers as a professional challenge and feel responsible for the customer problems until they have been resolved. Customer appreciates you as a...


  • Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

    Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information...

  • Service Advisor

    6 months ago


    Chennai, India M M Motors Full time

    Wanted Service Advisor for 4 Wheeler passenger vehicle & Commercial Vehicle for Mahindra Brand - Able to understand customer complaints. - Preparing inventory - Targets Oriented - Promoting VAS - Preparing estimation, Job Card opening and bill - Handling Customer complaints. - Achieving labour targets. - Committing and honoring same day deliveries.. Contact...

  • Service Advisor

    6 months ago


    Ambattur, Chennai, Tamil Nadu, India Gurudev Motors Full time

    Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up - Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car - Manage and oversee the dealership’s workflow and schedule - Call customers to advise them...