Executive Visitor Center

6 months ago


Bengaluru Karnataka, India John Distilleries Full time

**Winery Experience**:
2 years in Hospitality industry (most preferred)/ sales/ marketing/ emceeing/travels and tours.

**Language Competency**:
English, Hindi and Kannada

**Location**:
Bangalore (Chunchankuppe, Near Big banyan Tree).

**Preferred if WSET Level 2 has been completed.**

Guest Relations: Lead generation, booking management, guest reception, handling guest queries and grievances, and ensuring an enjoyable tour experience.

Wine tours: Responsible for the wine tour experience from guests' arrival at the winery, through the winery and vineyard tour, understand and explain the wine making processes and conduct detailed tastings with the delivery of knowledge of all Big Banyan products.

Sales: Increased footfall for wine tours and achieve sales targets of wine at the boutique.

CRM Management: Recording customer data and feedback and timely coordination with the marketing team. Timely reporting of sales data/inventory to concerned departments.

Operations Management: Responsible for wine bottle sales from the boutique at the winery. Ensuring set targets are met on a month to month basis.



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