Customer Service Executive

6 months ago


Bandra Mumbai Maharashtra, India Aesthetic Solutions Full time

Answer inbound calls from potential customers, providing them with detailed information about our services and salon.
- Understand the needs of the caller and effectively communicate how our salon can meet those needs.
- Schedule appointments and consultations, managing the Salon's calendar efficiently.
- Maintain a high level of product knowledge and stay updated on any changes in our services or policies.
- Work towards set targets for consultation conversion rates.
- Provide exceptional customer service, ensuring a positive experience that fosters patient trust and loyalty.
- Enter and update customer information in the database accurately.
- Collaborate with other team members to improve overall customer service and salon efficiency.

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Ability to Commute:

- Bandra, Mumbai, Maharashtra (required)

Ability to Relocate:

- Bandra, Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9137022383



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