Tele Caller Executive
6 months ago
Location**:Airport Road, Amritsar**
**Role Description**
We are hiring an experienced Tele caller for our customer services team. who's responsibility will be to handle inbound calls, and routing complaints to the concern team. build and maintain strong relationships with clients. You will serve as the main point of contact for customers, address their inquiries and concerns, and ensure their satisfaction. This role requires problem-solving skills to effectively resolve customer issues and provide a positive experience.
**Requirements: -**
- Responding to calls of the customer and routing the complaints, inquires to the concern team.
- Follow up the raised complaint with 100% closure
- Reporting to the Sr. Manager and share day end productivity
- Ready to work in evening shifts(5.00 pm to 10 pm)
**Qualifications: -**
- Must have calling experience. Minimum 1+ call center, BPO or related
- Customer service experience
- Ability to multitask and prioritize
- Attention to detail
**Salary and Benefits: -**
- Monthly salary up to 15,000 + Incentives and overtime pay
"
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Evening shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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