Collection Executive

2 months ago


Delhi Delhi, India Sunergeo India Corporation Full time

Responsible for resolving customer queries and ensuring accurate record-keeping through our CRM system.

Key Responsibilities:

- Maintain accurate and up-to-date records of all customer interactions using the company’s CRM software.
- Address and resolve customer payment issues, escalating complex cases to senior staff when necessary.
- Build strong relationships with customers to encourage timely payments and resolve outstanding issues.
- Collaborate with internal teams to ensure smooth and effective resolution of customer queries.

Desired Skills and Qualifications:

- Experience: 6 months to 2 years in collections, credit control, debt recovery, or telecalling. -Communication: Strong verbal skills in both Hindi and English (additional languages are a plus).

Working Days: 5.5 (Alternate Saturday's are off)

Timings: 10 to 7

Pay: ₹250,000.00 - ₹350,000.00 per year

Schedule:

- Day shift

**Experience**:

- debt collection: 1 year (required)

Work Location: In person


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