IT Field Assistant
2 months ago
**Key Responsibilities**:
**- Installation & Maintenance of CCTV Systems**:
**o Install, configure, and maintain CCTV cameras, DVR/NVR systems, and other surveillance equipment.**
**o Conduct regular inspections and troubleshoot hardware issues.**
**o Perform software upgrades, configuration, and troubleshooting of surveillance systems.**
**- Networking Setup & Troubleshooting**:
**o Install and configure local area networks (LAN) for CCTV systems and other IT equipment.**
**o Diagnose and repair connectivity issues related to IP cameras, routers, switches, and related hardware.**
**o Ensure network security and proper firewall settings.**
**- Field Support & Troubleshooting**:
**o Provide on-site technical support for IT-related issues including networking, hardware malfunctions, and system performance.**
**o Coordinate with central IT teams for advanced troubleshooting and support.**
**- Documentation & Reporting**:
**o Maintain detailed records of installations, repairs, and maintenance performed.**
**o Document network diagrams, camera layouts, and troubleshooting processes.**
**o Report on daily field activities and any recurring issues.**
**- Client Communication**:
**o Interact with clients on-site to understand their technical needs and ensure satisfaction with services.**
**o Provide training to end-users on CCTV system usage and troubleshooting.**
**Required Skills & Qualifications**:
**- Proven experience in CCTV system installation and maintenance.**
**- Strong knowledge of networking fundamentals, including IP addressing, subnetting, and basic router/switch configuration.**
**- Ability to diagnose and resolve hardware, network, and CCTV-related issues in the field.**
**- Familiarity with network security protocols and practices.**
**- Experience working with tools such as crimpers, testers, and other installation equipment.**
**- Basic IT troubleshooting skills related to computers, servers, and networking equipment.**
**- Ability to work independently and handle multiple field assignments.**
**- Excellent communication and customer service skills.**
**- Driver’s license and willingness to travel frequently for field assignments.**
**Preferred Qualifications**:
**- Certification in networking (CCNA, CompTIA Network+ or similar) or CCTV-related fields.**
**- Experience working with wireless networking setups for CCTV systems.**
**- Knowledge of fiber optic cable installation.**
**Physical Requirements**:
**- Ability to lift and carry heavy equipment.**
**- Comfortable with heights and working in confined spaces (as needed for camera installation).**
**- Willingness to work outdoors in various weather conditions.**
**Benefits**:
**- Competitive salary.**
**- Company vehicle or travel reimbursement.**
**- Opportunities for professional development and training.**
**- Health and insurance benefits (if applicable).**
Pay: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
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