Call Centre Agent

WhWhat Role Title - Contact Centre Agent Reports To - Team Leader Salary - 4.2 LPA To 4.8 LPA Experience - Min 1 Year Education - Bachelor's Degree/Diploma Degree What You Will Do What You Will Be Responsible For - Put customer needs first, be energetic and provide first call resolution (FCR) to all the customers. - Be a first point of contact to...

**Who We Are**: At CARS24, we are transforming the way people buy and sell cars, making the experience seamless, transparent, and hassle-free. Our mission is to innovate the automotive industry while delivering exceptional customer experiences. **What Will You Drive?** - Handle inbound and outbound calls to assist customers with inquiries related to buying,...

**Call Center Representative responsibilities include**: - Managing large amounts of inbound and outbound calls in a timely manner - Following call center “scripts” when handling different topics - Identifying customers’ needs, clarify information, research every issue and providing solutions **Job brief** **Responsibilities** - Manage large amounts...

RESPONSIBILITIES: - Put customer needs first, be energetic and provide first call resolution (FCR) to all the customers. - Be a first point of contact to handle and resolve customer enquiries with accurate information. - Evaluate problems of the customers and provide logical lasting solutions. - Identify and escalate issues appropriately and ensure a timely...

We are looking to employ (**Call Center**) **Executive/ Agent.** Job Responsibilities: Attend walk-ins and Handling client interactions, customer query in terms of the queries related to Study Abroad / Immigration / Business Visa / Investor Visa solutions for multiple countries. **Key Skills**: - Excellent Communication & Interpersonal Skills: (English,...

**Job brief**: **Responsibilities**: 1. Manage large amounts of inbound calls in a timely manner. 2. Follow communication “scripts” when handling different topics. 3. Identify clients’ needs, clarify information, research every issue and provide solutions and/or alternatively follow the guidelines set by the management. 4. Build sustainable...

**Responsibilities**: - Soft sales (no cold calling), leads are generated through Metasuite. - Manage inbound and outbound customers calls in a timely and professional manner. - Manage assigned target & ensure defined CPMs are met. - Maintain a high level of knowledge about company products and services. - Follow communication procedures, guidelines, and...

Excellent communication skills (Mandatory skill) Effective customer service capabilities (Mandatory skill) Strong problem-solving abilities (Mandatory skill) Proficiency in active listening to understand customer needs quickly Efficient time management to handle multiple tasks Adaptability to various customer scenarios and company processes Patience in...

Conducting customer satisfaction surveys to understand what areas of the company's services need improvements - Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution - Dealing with customer issues and churning out an easy-to-follow solution - Managing payment and delivery of customer...

**About the Call Center Representative Position**: We're seeking a personable, customer service oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current and potential clients, you'll be responsible for providing top-notch assistance to those reaching out to us over the phone. In addition...

Excellent English communication skills - Good knowledge of MS Office. - Interpersonal & negotiation skills - Any UG/Grad can apply - Interacting with customers over calls - Resolving customer queries - Pitching products to the potential leads - Inbound voice process - Ensuring customer satisfaction - Maintaining customer relationship - Freshers are also...

Responsibilities: Call Centre II Customer Support II Sales We are looking for Call Center / Customer Support Executives for IT Company. Sales Related to Mobile App. Contact: +91 - **8817161180** good communication

Profile: Telesales Agent Location: Gurgaon sec 18 **Salary**: Up to 34k Experience: 2 to 8 years Shift: Day shift (Mon-Sat) **Job Type**: Full Time (WFO) **Requirements**: - Experience in Outbound Tele Sales. - Insurance sales experience preferred. - Outbound tele-calling exposure is preferable. - Excellent communication required. - Grad and undergrad...

**Gurgaon, DLF Phase II** Assisting in the setting of targets/goals for individuals as well as for teams. Answering the queries of staff and providing guidance and timely feedback. Hiring and onboarding new employees. Reporting upper management on problems and issues. Preparing performance reports on a monthly and annual basis. Good Communication...

Career OpportunitiesPositionAM - IVC ProcessNo of Positions1DepartmentOperationsFunctionPolicy Issuance - Pre issuance verification ProcessReporting toManager - PIBand5ALocationGurgaon Call Centre Location DelhiLast Date ofSubmissionKey Responsibilities Indicative time allotmentCustomer on-boarding and Issuance Deliverables - 50 Monitor inbound call...

Career OpportunitiesPositionDM - IVC ProcessNo of Positions1DepartmentOperationsFunctionPolicy Issuance - Pre issuance verification ProcessReporting toManager - PIBand5ALocationGurgaon Call Centre Location DelhiLast Date ofSubmissionKey Responsibilities Indicative time allotmentCustomer on-boarding and Issuance Deliverables - 50 Monitor inbound call...

JD: Approach travel agents via cold calling and direct mail to inquire about their insurance situations and our proposal. Go into Market and bring Travel Insurance agents Will start with Delhi /NCR and then other part of India Respond to clients’ questions and complaints Follow up with clients after initial meetings or conversations Participate in...

**Nextech Techno LLC **we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and...

About the Call Center Representative Position We’re seeking a personable, customer service oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current and potential clients, you’ll be responsible for providing top-notch assistance to those reaching out to us over the phone. In addition...

Job Overview: As a Call Center Staff member, you will be responsible for handling incoming and outgoing calls in a professional and efficient manner. Your primary goal will be to assist customers or clients with their inquiries, concerns, or requests while maintaining a high level of customer satisfaction. You will be expected to follow established...