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Customer Relationship Executive

4 months ago

Kovai Pudur Coimbatore Tamil Nadu, India Paresha Hr Solutions Full time

We are looking for an experienced customer relationship executive to be responsible for engaging with key customers by building and preserving trusting relationships.

**Responsibilities**:

- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.

**Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 2 years’ experience.
- Excellent interpersonal and communication skills.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kovai Pudur, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9363401596
Expected Start Date: 15/03/2023
- Health insurance