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Customer Service Advisor

4 months ago

Mohali, India Anetcorp India Pvt Ltd Full time

Position: Call Center Representative/ Customer Service Advisor

Location: Mohali, Punjab

The major roles & responsibilities include:
- 1. Make calls to given data within the timeframe

2. Provide correct information to the customers

3. Enters details into the software

4. Provide product/service information by answering questions; offering assistance.

5. Maintain database by entering and verifying information; updating contact log.

6. Improve quality results by recommending changes.

7. Keep equipment operational by following established procedures; reporting malfunctions.

8. Keep on updating job knowledge by participating in educational opportunities & training programs.

9. Add value to the organization by his/her behavior & performance.

**Salary**: ₹10,723.71 - ₹20,144.48 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service (preferred)
- total work (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)