Email and Chat Support for International Clients
6 months ago
**Location**: Hadapsar, Pune.
**Type**: Full-time
**Mandatory Fields**:
- Excellent **English Communication is Compulsory** as you will have to deal with International Clients (British Clients)
- Should be comfortable in rotational shifts.
- Looking for a immediate joinee.
- Should be excellent in **written and verbal communication (english)**
**Responsibilities**:
- Address client inquiries, concerns, and issues with accuracy and empathy.
- Ensure high-quality customer interactions that align with our company's customer service standards.
- Understand client needs and tailor responses to provide effective solutions.
- Collaborate with cross-functional teams to resolve complex client issues and escalations.
- Maintain comprehensive product/service knowledge to assist clients effectively.
- Document and track client interactions and resolutions in the CRM system.
- Assist in developing and improving support resources, such as templates and knowledge base articles.
- Stay updated with industry trends and best practices to enhance customer support strategies.
**Qualifications**:
- Excellent written and verbal communication skills in English (additional languages a plus).
- Strong problem-solving abilities to address client issues and provide appropriate solutions.
- Empathetic and patient approach to customer interactions.
- Ability to work effectively in a fast-paced environment and manage multiple tasks.
- Adaptability to evolving processes and willingness to learn and improve.
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Quarterly bonus
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you okay with salary range between 20k-25k?
- Rotational shifts will be there. Can you work in Rotational shifts?
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
**Speak with the employer**
+91 9699875831
-
Email and Chat Support for International Clients
6 months ago
Pune, India Zoopero Marketing Private Limited Full timeMandatory Fields: - Excellent English Communication is Compulsory as you will have to deal with International Clients (British Clients) - Should be comfortable in rotational shifts. - Looking for a immediate joinee. - Should be excellent in written and verbal communication (english) **Responsibilities**: - Provide accurate and helpful information to...
-
Email and Chat Support for International Clients
6 months ago
Pune, India Zoopero Marketing Private Limited Full time**Key Responsibilities**: - **Issue Resolution**: Troubleshoot and resolve client issues, concerns, and questions accurately and efficiently. - **Product Knowledge**: Develop a deep understanding of our products and services to provide accurate information and assistance to clients. - **Technical Support**: Assist clients with technical issues, including...
-
Email and Chat Support for International Clients
6 months ago
Pune, India Zoopero Marketing Private Limited Full time**Key Responsibilities**: - **Issue Resolution**: Troubleshoot and resolve client issues, concerns, and questions accurately and efficiently. - **Product Knowledge**: Develop a deep understanding of our products and services to provide accurate information and assistance to clients. - **Technical Support**: Assist clients with technical issues, including...
-
International Chat Support Specialist
2 weeks ago
Pune, Maharashtra, India FLY Consulting Services Full timeAbout FLY Consulting ServicesWe are a leading staffing and placement agency headquartered in Hyderabad, catering to diverse industries across Andhra Pradesh, Telangana, Karnataka, and Tamilnadu. Our mission is to connect clients with top prospects, enabling them to focus on core business areas.Job OverviewThis Junior-level role involves managing...
-
International Chat Process
3 weeks ago
Pune, India FLY Consulting Services Full timeCompany OverviewFLY Consulting Services, headquartered in Hyderabad, operates primarily in Andhra Pradesh, Telangana, Karnataka, and Tamilnadu, providing staffing and placement solutions across diverse industries. As a promising placement agency, it connects clients with top prospects, enabling them to focus on core business areas. With a specialized team of...
-
International Chat Process Specialist
3 weeks ago
Pune, Maharashtra, India FLY Consulting Services Full timeCompany Overview">FLY Consulting Services, a staffing and placement agency headquartered in Hyderabad, operates primarily across Andhra Pradesh, Telangana, Karnataka, and Tamilnadu. The company connects clients with top prospects, enabling them to focus on core business areas. With a specialized team of professionals, FLY Consulting Services ensures client...
-
Chat Support Internship
6 months ago
Pune, India NRIWAY Full time**Job Title**: Chat and Voice Support Intern **Company**: Nriway **Location**: Pune, India **Job Type**: Internship **About Nriway**: Nriway is a dynamic and customer-centric technology company dedicated to serving the needs of Non-Resident Indians (NRIs) worldwide. We specialize in providing innovative solutions to enhance the NRI experience and offer a...
-
Chat Support Executive
6 months ago
Pune, Maharashtra, India Jobegy Full timeJob Location Magarpatta Pune - Graduate with 1+ experience into international Bpo /Call center / Voice / Chat. - **Excellent English Communication**: - Working Hours: Any 9 hrs shift / 24/7 shift including night shift/ Uk shift - Working Days 5 / 2 rotational off - Transportation available till home - about the process utility uk chat support - Salary will...
-
International Chat Process
3 weeks ago
Pune, Maharashtra, India Genesis HR Services Full time**Job Description: International Chat Process - Tech Mahindra** **Location**: Hinjewadi Phase 3, Pune **Qualification**: UG/Grad **Experience**: - **process 1**: Min. 6 months in International Chat/Live Chat/Multiple Chat - 4.20 LPA - **process 2**: Min. 18 months in Chat/Live chat/Multiple chat - 4.80 LPA **Shift**: US Rotational Shifts (Work from...
-
Email and Chat Support Executive
6 months ago
Pune, India Zoopero Marketing Private Limited Full time**Mandatory**: - Should be able to communicate fluently in english. - Work from office. - Comfortable working in rotational shifts (morning, evening, night) **Key Responsibilities**: - Provide accurate and relevant information regarding products, services, policies, and procedures. - Assist clients in troubleshooting technical issues, navigating the...
-
Email and Chat Support Executive
6 months ago
Pune, India Zoopero Marketing Private Limited Full time**Mandatory**: - Should be able to communicate fluently in english. - Work from office. - Comfortable working in rotational shifts (morning, evening, night) **Key Responsibilities**: - Provide accurate and relevant information regarding products, services, policies, and procedures. - Assist clients in troubleshooting technical issues, navigating the...
-
International Chat Process
3 weeks ago
Pune, Maharashtra, India Genesis HR Services Full time**Job Title**: International Chat Process **Location**: Hinjewadi Phase 3, Pune (Work from Office) **Salary**: ₹4.2 LPA - ₹4.8 LPA (Final in-hand discussed in HR round) **Shift**: US Rotational **Job Details**: - **Qualification**: Undergraduate/Graduate - **Experience Required**: - **U1 Band**: Minimum 6 months in international chat/live...
-
Chat Process- International
3 weeks ago
Pune, Maharashtra, India Genesis HR Services Full timeWe are Hiring !!! Domain - International Chat Process Qualification -UG/Grad In hand will be discussed in the hr round U1 band-min 6 month exp in international chat/live chat/multiple chat-4.20lpa U2 band-min 18 months and above 4.80lpa Location -Hinjewadi phase 3 Work from office Us rotational shifts Both side cab (500rs deduction) Immediate...
-
International Chat/voice
1 day ago
Pune, Maharashtra, India thinkbiz consulting Full timehiring for international bpo in HINJEWADI PUNE For bpo mnc min 6 months exp. mandatory in international bpo EXPEREINCE LETTER MANDATORY MAX AGE 38 NO EMPLOYMENT GAP grad and undergrad both can apply customer support (voice AND INTERNATIONAL CHAT PROCESS US shift excellent communication salary offered as per last salary and expereince WFO SEND...
-
Email and Chat Support- Rotational Shift
3 months ago
Swargate, Pune, Maharashtra, India Ada Tech Solutions Private Limited Full time**Key Responsibilities**: - **Resolve Issues**: Assist customers in resolving issues related to products, services, orders, and accounts, ensuring a high level of customer satisfaction. - **Document Interactions**: Accurately record all customer interactions, issues, and resolutions in the CRM system. - **Provide Product Information**: Offer detailed...
-
Customer Services Associate
3 weeks ago
Pune, India Prontoex Consulting Services Pvt Ltd Full timeClient: Tech M BPS Fulltime Employment Location: Pune Experience Range: Min 6 Months Chat Exp Max Budget: 5 LPA NP : Looking for Immediate Joiners only Job title –Customer Services Associate Education qualifications – Graduate /Under Graduate Work Experience – Minimum 6months and above . Skills and Ability - . Good communication skills, Written and...
-
Email/ Chat Support Executive
6 months ago
Pune, India Zoopero Marketing Private Limited Full time**Key Responsibilities**: - Customer Interaction:_ - Address customer inquiries, concerns, and requests in a courteous and helpful manner. - Maintain a friendly and empathetic tone while communicating with customers. - Issue Resolution:_ - Troubleshoot and resolve customer problems, technical issues, or product/service-related queries. - Follow established...
-
Chat Support Executive
6 months ago
Dhanori, Pune, Maharashtra, India Ecomm Partnerships LLC Full timeAs a Chat Support Executive, you will be responsible for delivering exceptional customer service through written communication channels, primarily online chat. You will interact with customers in real-time, addressing their inquiries, providing information, troubleshooting issues, and ensuring a positive customer experience. Your role involves effectively...
-
Chat Support Executive
6 months ago
Pune, Maharashtra, India Jobegy Full timeJob Location Magarpatta Pune - Hsc/graduate with 2+ experience into international Bpo /Call center / Voice / Chat. - **Excellent English Communication**: - Working Hours: Any 9 hrs shift / 24/7 shift including night shift/ **US shift**: - Working Days 5 / 2 rotational off - Transportation available till home - Salary will be dependent on English...
-
Chat Support Executive
1 month ago
Koregaon Park, Pune, Maharashtra, India United Consulting Full timeJob Title: Customer Care Executive - UK Shifts (chat process) Location: Magarpatta **Salary**: Up to ₹40,000 + Incentives + Client Bonuses Shift: UK Rotational Shifts Work Schedule: 5 Days a Week Perks: Free Pickup & Drop Services **Job Description**: We are looking for a Customer Care Executive to handle inbound queries for an e-commerce website. In...