Guest Relations Executive

6 months ago

Bengaluru Karnataka, India Marriott International, Inc Full time

**Job Number** 24044288

**Job Category** Rooms & Guest Services Operations

**Location** Bengaluru Marriott Hotel Whitefield, 8th Road, Plot No 75, Bengaluru, Karnataka, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests.

Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Relation Executive

    6 months ago

    Bengaluru, Karnataka, India Fezinn hotels Full time

    . **Role Description** This is a full-time on-site role for a Guest Relations Executive at Citadel Sarovar Portico Race Course Benguluru located in Kerala, India. As a Guest Relations Executive, you will be responsible for providing excellent customer service to guests, handling guest inquiries and complaints, managing guest reservations, assisting with...

  • Guest Relations Executive

    1 month ago

    Bengaluru, Karnataka, India Spree Hotels Full time

    The Front Desk - Guest Relation Executive (GRE) is an essential role in the hospitality industry. As the first point of contact for guests, the GRE is responsible for creating a positive and welcoming experience for all visitors. They greet guests upon arrival, assist with check-in and check-out procedures, and provide information about hotel amenities and...

  • Guest Relation Executive

    6 months ago

    Bengaluru, Karnataka, India Olive By Embassy Full time

    Position: Front Desk Executive / Guest Relations Executive **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded...

  • Guest Relation Executive

    6 months ago

    Bengaluru, Karnataka, India Olive By Embassy Full time

    Position: Front Desk Executive / Guest Relations Executive **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded...

  • Guest Relation Executive

    6 months ago

    Bengaluru, Karnataka, India Apollo Health and Lifestyle Full time

    Job Description: Guest Relations Executive Position Title: Guest Relations Executive Department: Customer Service/Hospitality Work Location: Hosa Road Employment Type: Full-Time **Key Responsibilities** 1. Warmly welcome guests upon arrival and ensure a smooth health check process. 2. Respond promptly to guest inquiries, concerns, and requests,...

  • Guest Relations Executive

    4 months ago

    Bengaluru, Karnataka, India Olive by Embassy Full time

    **Guest Relation Executive** **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded boutique business & leisure...

  • Guest Relations Executive

    6 months ago

    Bengaluru, Karnataka, India Hilton Full time

    Guest Relations Executive With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Guest Relations Executive

    2 months ago

    Bengaluru, Karnataka, India Hilton Full time

    Guest Relations Executive With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Guest Relations Executive

    2 months ago

    Bengaluru, Karnataka, India Olive by Embassy Full time

    **Guest Relation Executive** **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded boutique business & leisure...

  • Guest Relation Executive

    4 months ago

    Bengaluru, Karnataka, India Sowparnika Projects and Infrastructure Pvt Ltd Full time

    The Guest Relations Executive plays a crucial role in providing exceptional customer service and building strong relationships with clients and guests in the real estate industry. They serve as a primary point of contact, ensuring customer satisfaction and enhancing the overall experience throughout the sales and post-sales process. The Guest Relations...

  • Guest Relation Executive

    6 months ago

    Bengaluru, Karnataka, India Sowparnika Projects and Infrastructure Pvt Ltd Full time

    The Guest Relations Executive plays a crucial role in providing exceptional customer service and building strong relationships with clients and guests in the real estate industry. They serve as a primary point of contact, ensuring customer satisfaction and enhancing the overall experience throughout the sales and post-sales process. The Guest Relations...

  • Guest Relation Executive

    5 months ago

    Bengaluru, Karnataka, India Sowparnika Projects and Infrastructure Pvt Ltd Full time

    The Guest Relations Executive plays a crucial role in providing exceptional customer service and building strong relationships with clients and guests in the real estate industry. They serve as a primary point of contact, ensuring customer satisfaction and enhancing the overall experience throughout the sales and post-sales process. The Guest Relations...

  • Guest Relation Executive

    6 months ago

    Bengaluru, Karnataka, India Nextwebi IT Solutions Pvt. Ltd. Full time

    We are looking for Guest Relation Executive for 5 Star Resorts. Details are mentioned below: Position - Guest Relation Executive Industry-5 Star Resort Location - Bangalore Minimum Qualification - 10+2 and above. Minimum Experience - Freshers can also apply. **Salary**: ₹15,000.00 - ₹50,000.00 per month Schedule: - Day shift Ability to...

  • Guest Relations Executive

    6 months ago

    Bengaluru, Karnataka, India Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Guest Relation Executive

    6 months ago

    Bengaluru, Karnataka, India Hilton Full time

    Guest Relation Executive With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Guest Relations Executive

    6 months ago

    Bengaluru, Karnataka, India Digital Orbis Creators LLP Full time

    Hiring Guest Relation Executive For Premium outlet Qualification: Any graduate in a hotel management course experience: 6 months-1 years Sal: 19.5 K take home no food and accommodation male: rotational shift, female: fixed walkin interview age criteria: below 25 - Review arrival lists to welcome guests - Attend to special guests and answer their...

  • Guest Relation Executive

    6 months ago

    Bengaluru, Karnataka, India Olive by Embassy Full time

    **Job Description for Guest Relation Executive for Bangalore / Goa locations -** 1. Welcome guests during check-in and give a fond farewell to guests while checkout. 2. Handling guest complaints and concerns in an efficient and timely manner. 3. Overseeing VIP guests, arrivals and departures. 4. Allocate rooms to all arriving guests. 5. Maintain...

  • Guest Relation Executive

    2 months ago

    Varthur, Bengaluru, Karnataka, India TRU DWELLINGS PVT LTD Full time

    **Role Description** This is a full-time on-site role for a Receptionist at TRU Dwellings, located in Bengaluru. The Guest Relations Executive will be responsible for managing customer relations, providing exemplary customer service, sales, receptionist duties, and general administration. The Guest Relations Executive will ensure that all guests are greeted...

  • Guest Relation Executive

    6 months ago

    Bengaluru, Karnataka, India Maa Homes Full time

    **Responsibilities**: Greet and welcome guests as they arrive at our properties. Handle guest queries and complaints in a timely and efficient manner. Handle all administration practice at reception. Ensure that guests have a smooth check-in and check-out process. Ensure that the guest rooms and public areas are clean and well-maintained. Coordinate...

  • Guest Relation Executive

    2 months ago

    Bengaluru, Karnataka, India A.i.R Institute of Realization Full time

    Job Summary: We seek a warm and welcoming Female Guest Relation Executive to ensure a seamless and spiritual experience for devotees and visitors at our temple. Key Responsibilities: Guest Services: Female Executive 1.⁠ ⁠Greet and assist devotees, tourists, and special guests. 2.⁠ ⁠Provide information on temple history, rituals, and events. 3.⁠...