Customer Care Executive

6 months ago

Delhi Delhi, India Satvik Human Resources Full time

**Job Summary**:
Age limit 18 to 30

As a Customer Care Executive (Fresher), you will be the front line of our company's interaction with our valued customers. This entry-level position offers an exciting opportunity for individuals with limited work experience to kick-start their career in customer service. You will receive comprehensive training and support to deliver exceptional service and assist customers with inquiries, concerns, and requests across various communication channels.

**Responsibilities**:
2. Listen actively to customers to understand their needs, empathize with their experiences, and provide appropriate solutions or assistance.

4. Provide accurate information about products, services, pricing, and policies to assist customers with their inquiries and decision-making process.

5. Troubleshoot technical issues, billing discrepancies, and service disruptions, escalating complex issues to senior team members or supervisors as needed.

6. Document customer interactions, including details of inquiries, resolutions, and follow-up actions, accurately and comprehensively in the company's CRM system.

7. Collaborate with cross-functional teams, including sales, technical support, and operations, to address customer needs and ensure timely resolution of issues.

8. Stay updated on product updates, promotions, and company policies to provide customers with relevant and up-to-date information.

9. Adhere to established procedures, protocols, and compliance standards to ensure the confidentiality and security of customer information.

10. Participate in training sessions, coaching sessions, and skill development activities to enhance your knowledge, proficiency, and confidence in delivering exceptional customer service.

**Qualifications**:
1. High school diploma or equivalent required; additional education or relevant certifications in customer service or communication preferred.

2. No prior work experience required; however, customer service experience in retail, hospitality, or other industries is a plus.

3. Excellent communication skills, both verbal and written, with the ability to convey information clearly, concisely, and effectively.

4. Active listening skills and the ability to empathize with customers' concerns while maintaining a positive and professional demeanor.

6. Strong problem-solving skills with the ability to think critically, analyze situations, and propose viable solutions.

7. Ability to multitask effectively, prioritize tasks, and manage time efficiently in a fast-paced environment.

8. Willingness to work flexible hours, including evenings, weekends, and holidays, as needed to support 24/7 customer care operations.

9. Positive attitude, adaptability, and a willingness to learn and grow in a dynamic and supportive team environment.

10. Fluency in additional languages may be an advantage, depending on the customer base served.

**Job Type**:
Full-time/Part-time

**Location**:
[Specify location or remote]

**Company Culture**:
[Describe company culture, values, and any other relevant information]

**How to Apply**:
**Equal Opportunity Employer**:
**Job Types**: Full-time, Fresher

**Salary**: ₹12,000.00 - ₹15,900.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Joining bonus
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

  • Customer Care Executive

    6 months ago

    Kirti Nagar, Delhi, Delhi, India Luxury care Full time

    **Customer Care Executive** I **Females only** I **Excellent communication skills** **LUXURYCARE (Automobile workshop)** - Moti Nagar, Delhi I Immediate Joiner **Daily Task -** - Regular calls to enquiries - Contacting existing customers for service reminders - Managing data and CRM portal **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: -...

  • Customer Care Executive

    6 months ago

    Moti Nagar, Delhi, Delhi, India Luxury care Full time

    **Customer care I Cold calling I Data maintenance I CRM portal management** Pay: ₹12,000.00 - ₹16,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Moti Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...

  • Customer Care Executive

    6 months ago

    Jasola, Delhi, Delhi, India Aries Care Consulting Full time

    must have Excellent Communication Skills - must have experience in the same field - min 1 year customer care exp **Salary**: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (required) **Experience**: - total work: 1 year (required) - Customer support: 1 year...

  • Customer Care Executive

    6 months ago

    Sarita Vihar, Delhi, Delhi, India Aries Care Consulting Full time

    must have Excellent Communication Skills - must have experience in the same field - min 1 year customer care exp **Salary**: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (required) **Experience**: - total work: 1 year (required) - Customer support: 1 year...

  • Customer Care Executive

    6 months ago

    Delhi, India Kinal global care Private limited Full time

    Age : 18 to 30 2. Location : Delhi 3. Experience : Fresher 4. Deliver world-class service and go out of your way to find solutions and make our Traya users delighted in a fast-paced, structured customer care environment 7. Ensure complete ownership of customer queries and guarantee end-to-end satisfaction with our services 8. List down the necessary...

  • Customer Care Executive

    6 months ago

    Delhi, Delhi, India EPYK Gifts Full time

    Job Opportunity: Customer Care Executive Join our vibrant gifting company! We're hiring a Customer Care Executive with 1-3 years of experience. **Responsibilities**: - Provide excellent customer service - Assist with product inquiries and orders - Resolve customer issues promptly **Requirements**: - 1-3 years of customer service experience - Strong...

  • Customer Care Executive

    6 months ago

    Delhi, Delhi, India EPYK Gifts Full time

    Job Opportunity: Customer Care Executive Join our vibrant gifting company! We're hiring a Customer Care Executive with 1-2 years of experience. **Responsibilities**: - Provide excellent customer service - Assist with product inquiries and orders - Resolve customer issues promptly **Requirements**: - 1-2 years of customer service experience - Strong...

  • Customer Care Executive

    3 months ago

    Delhi, Delhi, India Wang Hospitality Equipments Private Limited Full time

    POSITION**:Customer Care Executive** REPORTING TO: Service Manager Security Solution **Basic Qualifications** - Sales - Male / Female - Minimum 3-4 years of experience in Customer care / Service Co-ordination - Graduate in any field with experience in Service Co-ordination **Job Responsibility**: - Tracking of AMC, Complaints, spares stock Management,...

  • Customer Care Executive

    6 months ago

    Delhi, Delhi, India First Choice Consultant Full time

    Profile : Customer Care Executive Experienced - 1 to 2 Years Salary - 20,000 to 25,000 (Based on Interview) Location - Pitampura, New Delhi **Responsibilities**: - Excellent interpersonal and written and oral communication skills. - Ability to lead a team. - Overseeing the customer service process. - Knowledge of CRM systems. - Computer skills. -...

  • Customer Care Executive

    6 months ago

    Delhi, India Rxcruit Advisors Full time

    **NOTE: APPLY ONLY IF COMFORTABLE WITH Greater Kailash 1, Delhi LOCATION.** **Preferred: FLUENCY IN ENGLISH LANGUAGE IS A MUST** **Role Description**: This is a full-time on-site role for a Customer Care Executive located in Greater Kailash 1. The Call Customer Care Executive will be responsible for providing excellent customer service, ensuring customer...

  • Customer Care Executive

    6 months ago

    Delhi, Delhi, India DIGITAL SCOREWEBB PVT LTD Full time

    A customer service executive is a professional who handles customers on behalf of the business. When a customer is faced with any issue or has a query or complaint regarding the products and services of the company, the customer care executive is the first point of contact for them. In other words, the customer support executive is the voice and face of a...

  • Customer Care Executive

    6 months ago

    Delhi, India MistrNokriwala Full time

    We are seeking a highly motivated and customer-focused individual as a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service to Company's valued customers, handling inquiries, resolving complaints, and ensuring that our customers have a positive experience with...

  • Customer Care Executive

    6 months ago

    Model Town, Delhi, Delhi, India othala solutions pvt ltd Full time

    Customer care executives are professionals who have expertise in customer service and are responsible for the success of a business enterprise. The executives manage teams of customer care representatives in huge organizations. They recruit and train their teams, establish a training program, and work in a corporate home setting. Among their other duties...

  • Customer Care Executive

    6 months ago

    Sadar Bazaar, Delhi, Delhi, India othala solutions pvt ltd Full time

    Customer care executives are professionals who have expertise in customer service and are responsible for the success of a business enterprise. The executives manage teams of customer care representatives in huge organizations. They recruit and train their teams, establish a training program, and work in a corporate home setting. Among their other duties...

  • Customer Care Executive

    1 week ago

    Delhi, Delhi, India Naveenta Initiatives Private Limited Full time

    **We are hiring for Fresher Customer Support Executive** **| Customer Care Executive| Telecaller** **Job type: Work from office(Delhi-NCR)** **Age Limit - upto 30 Years** **Language: Hindi & English** **Skills: Good Communication and speaking Skills** **Education: 10th/12th Pass out is allowed but he or she should have good Computer and speaking...

  • Customer Care Executive

    6 months ago

    Delhi, Delhi, India CALCOM TAEHWA TECHNO PVT LTD Full time

    A customer service executive is a professional who handles customers on behalf of the business. When a customer is faced with any issue or has a query or complaint regarding the products and services of the company, the customer care executive is the first point of contact for them. In other words, the customer support executive is the voice and face of a...

  • Customer Success Executive

    2 weeks ago

    Delhi, Delhi, India Mantra Care Full time

    **About Mantra Care**: Mantra Care is a leading health and wellness platform dedicated to delivering exceptional patient outcomes through innovative healthcare solutions. Our mission is to ensure customer satisfaction and well-being by providing personalized, accessible, and effective healthcare services. **Role Overview**: As a **Customer Success Executive...

  • Customer Care Executive

    2 months ago

    Hari Nagar, Delhi, Delhi, India Greduate Full time

    Profile - Customer Care Executive Salary - 10k - 12k Location - Maya enclave Hari Nagar Timing -12pm to 6pm Days - 6days Contact via WhatsApp - 8398828887 Requirement: - Customer Care Executive Good Communication Knowledge of excel sheet, words sheet. And client coordination. Regards Poojan 8398828887 Pay: ₹10,000.00 - ₹12,000.00 per...

  • Customer Care Executive

    6 months ago

    Delhi, Delhi, India Recruitment Hub Full time

    job opportunity Position - customer care executive location - NCR requirement excellent communication skills proficiency in english salary - 22000 to 25000 graduates or postgraduates preferred **Salary**: ₹22,000.00 - ₹25,000.00 per month Schedule: - Day shift Application Question(s): - have you dine your graduation? - are you able to speak...

  • Customer Care Executive

    6 months ago

    Chhattarpur, Delhi, Delhi, India GOEL MARBLE HOUSE Chattarpur Full time

    Who We Are: Goel Marbles began its love affair in the 1980s, was prompted by the Goel Family over 27 years ago, and has now emerged as leaders in all spheres of marble & stones related activities. Our office is located in Chattarpur, Delhi and Factory is located in RIICO Industrial Area Kishangarh, Rajasthan. Our vision is to make our organisation a global...